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Apr 9, 2022 10:23 AM UTC
Question

I have tried several times to pay the annual subscription using the payment card, but every time I face a problem and this company became cancelled, so what should I do?

I have tried several times to pay the annual subscription using the payment card, but every time I face a problem that occurs, which is that the company becomes canceled and only Australian pounds are deducted from me, so what should I do?

2 replies

Fiat Lux - ASIA
Apr 9, 2022 11:40 AM UTC

Where is your company located? 

Frankly I'm curious you said "Australian Pound".

JenoP
Apr 9, 2022 12:54 PM UTC

Hi there, moataz.heallocar.

 

Similar to Fiat's question, we wanted to know which region or country you're Can you also tell us if you're getting an error message when renewing the account?

 

We just want to make sure that we're giving you the right information and steps to resolve the issue.

 

Please add a reply below to share more details. We look forward to it.