I lost admin email (domain is closed so email also doesn't work). I would like to change admin email , also would like to cancel subscription for Quick Books.Need help

I'm sad to see you go, @anetmcmxcii.

To clarify, are you the master administrator and need to change the email? You can fill out an Email Change Request form and attach a copy of your photo ID. Make sure the ID is clear, legible, and of the account owner or administrator.

We’ll process your request within 3-4 hours during normal business hours (8 AM – 5 PM PT). When we’re done, you’ll get an email from no_response@intuit.com with the next steps.

Once your email address is change, you can cancel your QBO account in the Accounts and Settings page. 

Here's how:

1. Go to the Gear icon and choose Account and Settings.
2. Select Billing and subscription.
3. Go to the QuickBooks section and click Cancel.
   
4. Choose Continue to cancel, then click the Continue to cancel button in case it appears on the screen.
5. Go through the steps that follow.
6. Click Submit and cancel subscription.
7. Click Got it.
    

Once done, you'll get an email confirmation for the cancellation of your online subscription. Also, QBO will hold on to your data up to one year. I'd suggest saving all of your QuickBooks Online (QBO) data by exporting the information. This way, it can be saved, stored, and transferred digitally if needed. You can also pick up where you left off if you decide to come back. To resubscribe, feel free to check out this article: How to reactivate QuickBooks Online. 

To give you more insights about canceling QuickBooks account, please visit these links:

• Cancel your QuickBooks Online subscription
• What happens to my QBO data after I cancel

On the other hand, if you're not the admin user, I'd suggest reaching out to our Customer Care Team support. They can help you with the cancellation of your account.

Here's how:

1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
2. Select Talk to a Human.
3. Enter a short description of your concern and press Enter.
4. Click I still need a human.
5. Select Contact Us to connect with our live support.
6. Choose Get a callback.
   

Stay in touch with us if you have any other questions or concerns. The Community is just a post away.