Skip to main content
March 20, 2025
Question

I put my Tax Id and the machine shows an error won't let me continue to the screen where you can set up new taxes and deactivate the ones that are created.

  • March 20, 2025
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

March 20, 2025

Let’s dive into this together and figure out why you can't continue to set up new taxes so we can get things sorted for you, Emilio.

 

Before anything else, may I know what specific error you've encountered while trying to set up a new tax? Any additional information or screenshots provided would be very helpful, as it allows us to provide more accurate and tailored solutions.

 

In the meantime, let's perform some troubleshooting steps to isolate the issue. Your browser may occasionally store frequently accessed data, which can lead to unusual behavior on online platforms. To resolve this, let's access your account in private browsing mode using the following keyboard shortcuts:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: Command + Shift + N
  • Mozilla Firefox: Shift + Ctrl + P
  • Microsoft Edge: Ctrl + Shift + N

 

If it works, go back to your regular browser and clear its cache to refresh the website's preferences. Alternatively, you can switch to a supported browser to enhance your QuickBooks experience.

 

Additionally, to streamline the process of handling tax payments, refer to this material: Manage tax payments in QuickBooks Online.

 

Effectively managing taxes is essential for every business to ensure compliance with tax laws and maintain financial stability. I'll leave the thread open for follow-up questions or further clarification on taxes or any other concerns you may have.