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MarsStephanieL
December 27, 2020

I'm here to ensure you can cancel your trial subscription, @miltoneduardo198.

 

First, you must be the Master Admin of the company to cancel your account. You can refer to the steps below:

 

  1. Sign in to QuickBooks Online.
  2. Go to the Settings.
  3. Select Account and Settings.
  4. Click the Billing & Subscription tab
  5. In the QuickBooks section, click the Cancel trial link or Cancel subscription.
  6. Select Continue to cancel.
  7. Follow the on-screen steps until the cancellation is confirmed. You may also consider answering our short survey about your cancellation request. I've added some screenshots for your reference:


Take note that you'll have read-only access for 90 days if you cancel QuickBooks Online (QBO). To know more details about this, you can check out this article for additional information: Cancel your subscription.

 

I'll be here if you have other questions about QuickBooks. You are always welcome to tag my name in the comment section. Take care.