Thanks for visiting the Community. I want to help you get the status of your refund.
To securely review your billing and account information, I'd suggest you give us a call or chat with our live support agents.
Here's how:
From your QuickBooks Online company, go to the Help (?) menu.
Enter your concern such as refund status, then click Let's talk.
Select Contact Us, then choose a way to connect with us:
Start a chat with a support expert.
Get a callback from the next available expert.
For future reference, you may visit our QuickBooks Articles hub. You can search for some knowledge-based articles as well as community answers from users just like you.
I'll be here if you need more guidance while using QuickBooks Online. Take care.