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January 6, 2021
Question

I want to renew my subscription but i'm unable to understand pricing can you please help me. My contact number is xxxxxxxxxx

  • January 6, 2021
  • 1 reply
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1 reply

LieraMarie_A
January 6, 2021

I'm here to make sure your concern will be addressed properly without a moment's delay, @manikanta.

 

Would you mind providing some details about what specific info you'd like to understand more about the pricing in QuickBooks Online? To see the detailed information on the pricing and subscription levels, you can read through our blog about the topic.

 

If you still wish to connect to our Live Support team, you can send us a message by selecting the Start a chart option. From there, our team can discuss the pricing concern with you.

 

In the meantime, I've included the steps here for renewing your subscription:

  1. Log in to your QuickBooks Online company.
  2. Select the Gear icon at the top.
  3. Under Your Company, choose Account and Settings
  4. Select Billing & Subscription, then Resubscribe, and enter the updated billing information.
  5. Select Subscribe.

 

For the detailed steps, refer to this article: How to resubscribe or reactivate QuickBooks Online

 

Here's how to reach out to them:

  1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click I still need a human.
  5. Select Contact Us to connect with our live support.
  6. Choose Start a chat.

 

To reach us on time, our Live Help is available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM til 3:00 PM on Saturdays. These instructions are also available from our guide on contacting QuickBooks Online support for your convenience. Please keep in mind that this is a public forum and you should refrain from sharing any personal or private business information.

 

I've also added here some resources that you can check out about updating your billing details in QBO:

 

This should point you in the right direction. I'm always here if you need further assistance in reactivating your subscription. Have a great rest of the day!