In the answers of FAQ, some answers say simple start = 1 billable user + 2 accountants, some answers say simple start = 1 billable user + 1 accountant. Confused.

Welcome to Community, @dayveed.

I have some information about the user limits in QBO. The number of users you have depends on your QuickBooks Online plan. Ideally, for QBO Simple Start you'll have 1 billable user+1 accountant user. However, in some regions, you can have at least 2 accounting firms.

For more information about the user limits and access rights, check out these guides below.

• How many users can I set up?

• User roles and access rights in QuickBooks Online.

To add an accountant:

1. Go to Gear icon at the top, then choose Manage users.
2. Tick Add user, then Company admin. 
3. Select This user is my accountant.
4. Hit Next.
5. Enter your accountant’s name and email, then Save.

In case you need help with other tasks in QBO, browse this link to go to our general topic with articles.

Don't hesitate to message me if you still have questions or concerns with managing users. I'll be around to help. Take care and have a great day ahead.