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edritechno
June 6, 2021
Question

My subscription is currently suspended. Contacted support and was told that Credit/Debit card payment is not accepted. Need support to setup net banking for subscription

  • June 6, 2021
  • 1 reply
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    1 reply

    Angelyn_T
    Angelyn_T
    June 6, 2021

    I'll help you with resubscribing to your QuickBooks Online (QBO) account, @edritechno.

     

    QBO accepts debit or credit cards (Visa, Mastercard, and Amex) for a subscription payment. You can also use the Net Banking option to resubscribe to QuickBooks. Before setting up, I suggest preparing your bank details handy and ensure to have sufficient funds in the account. Once ready, here's how you can update your payment details:

     

    1. Sign in to QuickBooks as a master or company admin
    2. Go to the Gear icon, then choose Account and settings.
    3. Click on Billing & Subscription, then Subscribe, and enter the updated company profile.
    4. Hit Save.
    5. Select Payment Information type (Credit/Debit card or Net Banking) and enter your bank information.
    6. Tap on the Resubscribe button.

     

    For successful setup, you can take note of the following:

     

    • To use Net Banking you must have Internet Banking for your bank account.
    • Account must allow recurring transactions and international transactions.
    • Account details must match bank records and there should be no special characters.
    • Account should have sufficient funds.
    • Your bank must be prepared to acknowledge the payment mandate.
    • Please use a savings or personal account for payment. Payments from corporate or business accounts may not be supported.
    • Remove all special characters in the address. It should contain letters, numbers, and spaces only.
    • Ensure the phone number has been entered correctly and starts with +91.
    • Make sure that the email and industry type has been completed correctly.

     

    For more hints about resubscribing or updating your billing and payment information in QuickBooks Online, you can check out these articles:

     

     

    Once your account is active, I recommend checking out the topics from this link for more tips about QuickBooks in the future. Here's the link: Help Articles for QuickBooks Online - International.

     

    If you have any other questions about using Net Banking when subscribing to QBO, let me know by adding a comment below. I'm more than happy to help. Keep safe always!

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