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January 21, 2021
Question

Not able resubscribe the Quick book edition. Looking for help

  • January 21, 2021
  • 1 reply
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1 reply

AlcaeusF
January 21, 2021

Thanks for posting in the Community, @Jawahar Tedla.

 

We received reports regarding users getting the same issue in QuickBooks Online (QBO). A ticket has been created and forwarded to our Product Engineers. They're now working to fix this as quickly as possible.

 

In the meantime, I highly suggest contacting our Support team so they can add your details to our notification list. This helps our Engineers determine the number of affected users. An email notification will be sent to you once this has been resolved. I'll also inform you here when we get the update as well.

 

Here's how to reach them:

 

  1. In QBO, go to the Help (question mark) icon at the top right.
  2. Enter your concern, then select Let's talk.
  3. Select Contact Us to connect with a live support agent.
  4. Choose a way to connect with us.

 

For more information about resubscribing your QBO account, check out this article for future reference: How to resubscribe or reactivate QuickBooks Online.

 

Please know that I'm only a post away if you have any other questions. I'll be more than happy to help. Have a wonderful day!