On my QB all 6 licences are listed including first QB Ledger . When i try open "This account doesn't include access to QB Online""Try signing in with different account"?

To create a new user with a secondary email in QuickBooks Online, the Primary Admin of the client must send an invitation to grant access to the client ledger, barry.

The error message you are seeing suggests that the account you are currently using does not have the necessary permissions to access QBO.

To resolve this:

• Ensure your license includes QuickBooks Online access by consulting your Primary Admin.
• Check if there is another account under which QBO was purchased or which has been granted the appropriate access permissions.

After setup, log in with the new credentials to verify access. Remember, access requires an invitation from your client to grant the necessary permissions.

If you're still having trouble accessing QuickBooks Online with the account you want to use, I recommend reaching out to our Live Support team for a more thorough review. They are ready to assist you and will work closely with you to help you gain access to your account.

Here's how you can contact support:

1. Click the Help option in the upper-right corner.
2. Go to the Search tab and enter the topic.
3. Click Contact Us.
4. Enter your concern, then select Continue.
5. Choose either Chat or Callback.

We can refer to this article to learn how to add clients to your firm: Add clients to QuickBooks Online Accountant.

We're here to offer prompt assistance and answer any further questions you may have.