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September 8, 2021
Question

OUR COMPANY NAME BALAJI AGRI CARE, ID [ Company ID Number deleted] . SUBSCRIPTION SUSPENDED. WHEN I TRIED TO PAY IT IS ASKING 36,000.00. HOW I CAN PAY MY SUBSCRIPTION RS 337.40

  • September 8, 2021
  • 1 reply
  • 0 views

IN THE PROCESS OF PAYMENT SYSTEM IS ASKING 36000 INSTEAD OF 337.40. WHAT I HAVE TO DO

1 reply

Adrian_A
September 8, 2021

It isn't the kind of experience that we want you to come across, kvsk60.

 

Since this is a public forum, I'm unable to pay verify why the system asks you to pay the said amount. That said, I'd recommend reaching out to our Phone Support so they can check if the page that asks you the amount is legit an Intuit account.

 

Once done, you can go to your Billing & Subscription page to reactivate your QuickBooks Online account. Here's how:

 

  1. From the Gear icon, select Account and settings.
  2. Go to the Billing & Subscription tab.
  3. Click Subscribe.
  4. Enter the updated company profile.
  5. Select payment information type.
  6. Click Subscribe.

 

I've also added this reference on how you can set up taxes on your account: Get started with QuickBooks Online.

 

I'm just a post-away if there's anything that I can help with. Keep safe!