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September 25, 2021
Question

Our subscription is disabled how to continue

  • September 25, 2021
  • 1 reply
  • 0 views
out company id is xxxxxxxxxxxx2446

1 reply

Jen_D
September 25, 2021

Thanks for updating this thread and adding some details about the issue, @jyothi-c.

 

We want to make sure this account issue is resolved so you can finish your task in QuickBooks. To reactivate your service, follow the steps in this article.

 

If the option to reactivate is not available, I recommend getting in touch with our Support Team. Only our live support can handle account-related concerns. This is to protect your account from fraudulent activities in this public page.

 

To get a hold of a representative, follow these steps:

 

  1. Go to the Help menu then choose the Search tab.
  2. At the bottom click on Contact us.
  3. Enter the keyword Account Management and Billing in the What can we help you with? box.
  4. On the next screen, scroll down to How would you like to connect with us section.
  5. Choose Chat with us to initiate a discussion with a live agent.
  6. Enter you account contact information then press Get a chat.
  7. When using this option, make sure to enable pop-up windows. The chat box will appear at the bottom right section of your monitor, and an agent will be with you shortly after. See this:

 

Post here again if you have other QuickBooks concerns. I'm always here to help you anytime. Have a good one!