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June 22, 2024
Question

PayPal won't reconnect - it says not available - has been like this for a few weeks now - big problem for me, help thanks!

  • June 22, 2024
  • 1 reply
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1 reply

June 22, 2024

I can imagine how challenging that must have been for you, Skeilthy.

 

Let's work on this together for you to be able to connect your account accurately from PayPal into QuickBooks Online (QBO).

 

First, let's ensure logging in to your PayPal website to see if everything is working. Moreover, you can also reach out to PayPal support to confirm if there are known issues on their end.

 

However, if there are no issues, I'd suggest contacting our QuickBooks support team to investigate further.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to the Help icon.
  3. Click the Search tab and select Contact Us.
  4. Provide a summary of your concern and click Continue.
  5. You can either choose Chat with us or Have us call you.

 

Additionally, I'm adding these helpful resources that you can browse just in case you need them:

 

 

I'll be here, willing to provide further assistance for any additional queries you may have when connecting your PayPal account. Feel free to let me know in the comments below. Assistance is just a few posts away.