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February 6, 2021
Question

Please activate or resubcribe Company ID [removed] created under our acount

  • February 6, 2021
  • 1 reply
  • 0 views
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1 reply

AlcaeusF
February 6, 2021

Hello @userops,

 

Thank you for posting here in the Community. I can help you resubscribe to QuickBooks Online.

 

You should be able to reactivate as soon as you access the company. If not, I recommend going to the Account and Settings section of your account for the renewal.

 

Here's how:

 

  1. Log in to your QuickBooks Online company.
  2. Select Settings ⚙ at the top.
  3. Under Your Company, choose Account and Settings
  4. Select Billing & Subscription, then Resubscribe, and enter the updated billing information.
  5. Select Subscribe.

 

If you're having issues with the subscription, you'll need to contact our QuickBooks Support Team. They have the necessary tools unavailable to me in this public space.

 

Here's how you can reach them:

 

  1. Go to the Help menu at the upper right. 
  2. Choose Contact Us
  3. Enter your specific concern in the What can we help you with? box. 
  4. Click Let's talk
  5. Select the necessary option.

 

For additional reference, I've attached a link you can use about how to change your QuickBooks billing info: Update billing, payment, and subscription info in QuickBooks Online.

 

Please let us know if you need anything else related to the subscription. The Community and I will be here to help you.