QuickBooks online > QuickBooks Labs > Import Style turned on
QuickBooks Support please Help. I tried the chat feature and calling.
You are probably not surprised by this statement, your "custom form styles" in QBO is unappealing. They aren't professional looking and have elementary functionality. Before we change to different accounting software, I figured I would throw up this Hail Mary"!
I have friends in the business who are able to import their own invoices, PO and other templates. They would go to QuickBooks Labs and turn on Import Style. This option isn't available for me. After doing some research, it appears, that feature was turned off. However, it you had turned it on in the past, you were grandfathered in. This tells me, that somewhere in the big picture of QBO, there is a flag for this in your database. I am asking QuickBooks to turn this on for me.
