Skip to main content
C
contact@oapf.org
October 25, 2023
Question

Sales Receipt (created from the API) PDF (Print) Returns only the customer information and nothing else, styles are not applied.

  • October 25, 2023
  • 1 reply
  • 0 views
We are creating a sales receipt from the API. Previously, this worked without any issues. Suddenly starting this week, the PDF that is generated from the sales receipt is not returning any information nor is the style applied. It is just a blank PDF without the header, nothing in the body and just the customer information. We have tested in a sandbox environment and it works fine.

1 reply

R
Rea_M
October 25, 2023

It's great to see you here today.

 

I'll route you to the best support who can help fix the PDF display error with your sales receipts created from the API in QuickBooks Online (QBO).

 

We have a separate and dedicated forum that handles API concerns for QBO. This is where developers and business people like you discuss programming and system issues. I'd suggest getting an account set up and posting your question from there. This way, our developers can guide you on the appropriate way to complete your task. Here's how:

 

  1. Go to the Intuit Developer page.
  2. Choose QuickBooks Online under What do you need help with?.
  3. Click Ask a Question. 
  4. Log into your existing Intuit Developer Account or create a new one. 
  5. Enter your concern.
  6. Click Ask.

 

Also, you may want to utilize the helpful API topics on the Intuit Developer page. To do this, go to the API Docs & Tools menu, select QuickBooks Online, and choose API Explorer. 

 

You can count me in if there's anything else you need in managing your business's growth and transactions using QBO. I'm always ready to help. Take care.

Terms & ConditionsAccessibility statement