Skip to main content
A
aamir3
November 6, 2023
Question

Still I can not login. I am not getting otp on my phone.

  • November 6, 2023
  • 1 reply
  • 0 views
After doing and following all the steps that you guys are telling me. The last step it’s asking to send otp on my phone. I can not skip that step. All the possible ways I have tried. Even after getting the otp on my email. After that also it’s asking me to do a final verification which is sending the otp on my phone. But I am not getting any otp on my phone. Please please please it has been a week now I just keep getting all these answers to follow but nothing is happening. Why don’t you just do some thing from your side. Check my phone number on your system. And if it’s wrong or any one digit is wrong fix it. Because I can not do. How many time I will explain this. Why no one is contacting me via phone or email. Why. What is happening. You can not even call me. To fix my issue. Why are we even paying you. To go through this negligence which is from your side. Please contact me. Don’t give me generic answers. Nothing of that is working. Contact me directly. Correct my phone number in your system. Please please please. 


Help me please. Some one please take initiative. Contact me. Really this is very frustrating. Really. 


Contact me.
Correct my phone number. 

Please 

1 reply

J
JamesAndrewM
November 6, 2023

I want to assure you that this is not the experience we want you to have.

 

While we strive to provide the best assistance possible, we currently only have chat support available for your region. However, please be assured that our chat support team is dedicated to helping you with any issues or concerns you may have. 

 

To speak with one of our experts from QuickBooks Online Support. Please follow the steps below to contact support:

 

  1. Sign in to your QuickBooks Online company.
  2. Choose Help (?).
  3. Click on either tab to get started:
  • Assistant: To get quick, personalized answers. Add the topic you need help with. If you need further help, you can still Talk to a human.
  • Search: To search on the QuickBooks Online knowledge base directly, or choose Contact Us and select a way to connect with us:
    • Start a chat with a support expert.
    • Ask the community to get help from businesses like yours.

 

You can visit these articles you can use in the future: 

 

 

We appreciate your patience as we work towards resolving your concern. Please don't hesitate to reach out to us for any further QuickBooks-related issues. Our team is always ready to assist you and is available 24/7. Take care and stay safe!

Terms & ConditionsAccessibility statement