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August 7, 2021
Question

The "Banking" page freezes and the transactions don't load. I tried several browsers and in all passes the same.

  • August 7, 2021
  • 1 reply
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1 reply

August 7, 2021

 

We appreciate you performing some troubleshooting steps to get the Banking page working,peter105. 

 

In cases like this, I'd suggest contacting our Customer Support Team. They'll further investigate what's causing this issue.

 

Here's how to reach them:

  1. Click Help on the top menu.
  2. Choose Contact us.
  3. Enter can't access Billing and Subscription page in the What can we help you with? field.
  4. Click Let's talk.
  5. Select Get a callback or Chat

Feel free to visit our Banking page for more insights about managing your bank feeds and reconciling accounts.

 

Keep me posted if you have additional banking questions. I'm always here to help.