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R
Rajender1
January 4, 2021
Question

This is regarding the renewal of QB on LIne for Gloss India

  • January 4, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

MaryLandT
MaryLandT
January 4, 2021

I'm here to help you today with the renewal of your QuickBooks subscription, Rajender1.

 

You'll be automatically charged during the payment cycle. Just make sure your billing info is entered into the system. If you need to update it, let me show you how:

 

  1. Sign in as a master or company admin.
  2. Select Settings ⚙ and then Account and settings.
  3. Select the Billing & Subscription tab.
  4. Review the information in each section.
  5. Select Edit ✏️ next to your payment method.
  6. Update your credit card info.
  7. Review the address for your credit card. It must be the same one that appears on your credit card statements.
  8. When you're done, select Confirm card or Save.

If you have QuickBooks Online bundled with Payroll, this also updates the credit card info for your payroll subscription.

 

If you subscribed through Google Play (Android) or the Apple App Store (iPhone or iPad), use these steps from Google and Apple:

 

If you need to update your billing cycle, check out this link for instructions and detailed steps: Switch to annual or monthly billing for QuickBooks Online.

 

Let me know if you need additional information about the renewal process in QuickBooks. I'm always around here in the Community forum to help you.

R
Rajender1Author
January 5, 2021

We are unable to renew the Gloss India QB online subscription

We tried at least 50 times to renew but going no where

Can you some one help and contact me (Rajender) [removed]

MJoy_D
MJoy_D
January 5, 2021

I can help you renew your subscription, @Rajender1.

 

If you’re unable to renew your subscription after updating your payment information, I suggest reaching out to our Customer Support. Their tools can securely check your account and help you resubscribe. You can reach our Customer Support for QuickBooks Online (QBO) by going to the Help icon at the top right of the account.

 

Follow the steps below: 

  1. Go to the Help icon to connect to a live support agent. 
  2. Provide us with some information about your concern.
  3. Select the Contact Us button and provide some details about this concern, then on the Let's talk button. 
  4. You'll now be provided options on how to connect to our Customer Support.

You can check this article for more information: How and when can I contact Support?. 

 

I'm always here if you need more help in renewing your subscription and or anything else. Take care and have a great rest of the day!

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