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R
RobRobelo
May 14, 2020
Question

Trying to connect our BAC Florida account since November 2019. QB error (105) stating the bank site is down. We access bank site every day, site is not down. Need help!

  • May 14, 2020
  • 1 reply
  • 0 views
Weve been geting this error since November 2019 everytime we try. QB support has been unresponsive, already have 3 cases numbers on this. Have tried with other accounting systems and same bank with same URL gets connected in a matter of seconds. Since setup weve been managing our accounting manually, this is not acceptable.

1 reply

MariaSoledadG
MariaSoledadG
May 14, 2020

Welcome to QuickBooks, RobRobelo.

 

Let's manually update your bank transactions to refresh and restore the connections. I'm here to guide you on how.

  1. Select Banking.
  2. Select Update.
  3. If you still can't connect, please wait 2 or 3 hours and try again.

However, if you're still having the same issue, you'll want to download bank transactions and upload them in QuickBooks Online (QBO). Please check this article for more information: Manually Upload Transactions Into QuickBooks Online.

 

Please touch base with us if you need further assistance. We're always right here to help.

 

 

R
RobRobeloAuthor
May 14, 2020

Thank you Maria. Uploading files and updating manually is what we’ve been doing since November 2019 setup. This has led to a very inefficient accounting process. We need to connect our back so transactions are entered automatically, that’s the whole point. Every time we try, it’s says that the bank site is down, as we know this js not accurate, we think this is a system issue with QB and they URL they have on file for the bank to connect. We have tried with the URL directly and still gives the same error.

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