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May 3, 2024
Question

Under Customer &Leads we are unable to export customer list we are getting a 404 page error

  • May 3, 2024
  • 1 reply
  • 0 views
Under Customer &Leads we are unable to export customer list we are getting a 404 page error

1 reply

May 3, 2024

Hi there.

 

Thank you for being a valued QuickBooks customer and for your continued patience as we work on this issue of being unable to export the customer list to Excel. Let me give you some insights into this matter.

 

Currently, there is an issue (INV-103802) with exporting the customer list to Excel in QuickBooks Online, that's why you receive an error code 404 page not found. 

 

However, our product team is investigating it. We understand this is causing you inconvenience, and we want to assure you that our engineers are working diligently to resolve it. Your assistance is our top priority.

 

At the moment, we cannot provide a specific timeframe for the resolution of this issue, but we hope to have new information for you soon.

 

Alternatively, you might receive earlier updates if new information arises from our team's investigation, the team requires additional information to complete their investigation. The team's investigation is completed and the behavior reported resolved or further escalated to an engineering team.

 

In addition, you might find the subsequent articles useful for future reference:

 

 

If there's anything else that I can help you with managing your customer in QuickBooks, please let me know by leaving any comments below. I'll be here to lend a hand.