Want to change payment method for my subscription from Credit card to one time NetBanking. System is not showing me any option to do it. How do I do it?

Hello there, KPSL.

I appreciate all your efforts in trying to update your payment method. I’m here to help and ensure you’ll be able to reactivate your subscription.

Since you’re unable to see net banking as an option, use a cash card account to renew the account. Let me guide you through the process.

1. Go to the Gear icon at the top and choose Account and settings under Your company.
2. Tap the Billing & Subscription menu on the left panel and click the Pencil icon next to your payment method.
3. Then, enter your cash card information.
4. Review the address for your credit card. It must be the same one that appears on your credit card statements.
5. Click Confirm card or Save.

Check out this guide to learn more about the process. It includes instructions on how to accomplish the following tasks: Update billing, payment, and subscription info in QuickBooks Online.

Once done, you can now reactivate the account. Follow the recommended steps in this article: Renew my account subscription.

If none of these suggestions work, I suggest contacting our QBO Care Team again for further assistance. They can enter the payment information for you. Then, make sure your subscription is up and running again.

You can bookmark this link for future reference. It contains topics on how to manage your account: QBO self-help guide.

If you still need help when working in QBO, click the Reply button and leave a comment. I’ll get back and make sure you’re taken care of. Have a good one.