We are unable to renewal of our qb

Thank you for renewing your subscription, ksubbareddy.

Did you receive a specific error message? I'll be sure to provide detailed steps to help you renew your account. I'd suggest using a private browser to seamlessly reactivate your account. 

1. Log in to your QuickBooks Online company.
2. You'll be prompted to the Billing and Subscription page. If not, click the Gear icon and then Account and Settings.
3. Select Billing & Subscription, then Resubscribe and enter the updated company profile.
4. Click Save.

You can use this article for more details: Fix “my subscription payment failed” issues.

Let me know if you have other questions. Take care!