When I am reach subscribing it I am getting 36,000 of the repayment amount

I'm here to guide you so your subscription information will show the correct figures on your end, sriramatra.

Let's try to refresh the page by pressing the F5 button on your keyboard. If you're still getting the same, we can perform some troubleshooting steps to fix the issue. You can open an incognito or private browser and then log into your account. This won't store any history or cookies. Use the keyboard shortcut below:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).

Once logged in, double-check to see if it's showing the correct information. If so, go back to your regular browser and clear the cache. It's always a good idea to clear the cache to refresh your browser's settings. 

On the other hand, if it still doesn't work, try switching to a different browser. However, if it still gives you the 36,000 figure, I suggest reaching out to our support team. They have the tools to pull up your account securely and collect some personal information so they can pull up your billing details. Here's how to reach them:

1. Select (?) Help.
2. Select either tab to get started:
   • Assistant: Get quick, personalised answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still chat to a human.
   • Search: Type a question, keyword ,or topic for QuickBooks Online self-help content or select contact us and choose chat to connect with us:
     • Start a chat with a QuickBooks support expert online.
        

These steps should lead you in the right direction. Aside from that, once your personal or business information changes, you'll have to edit it so everything stays accurate and organized. To update them in QuickBooks Online, learn from this article for your guide: Update Billing, Payment, and Subscription Info In QuickBooks Online.

Drop a reply below if you have any concerns about your subscription. Remember we're here to make sure what you pay is what you get.