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July 2, 2022
Question

When I tried to renew my subscription, I have opened new company by mistake!!Can I marge the new company with the old one with that subscription?Or what Can I do?

  • July 2, 2022
  • 1 reply
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1 reply

July 2, 2022

Hi there, @info-qannas-app

 

I'll make sure that you'll be able to renew your subscription in QuickBooks Online .

 

In QuickBooks Online (QBO), you're only allowed one company per subscription. You can cancel your QuickBooks Online subscription and contact our Support Team for a refund. 

 

Here's how:

  1. Click the Help (?) icon at the top.
  2. Type Talk to a human.
  3. Enter your issue or question on the What can we help you with box.
  4. Choose I still need a human.
  5. Select the Start messaging option.

 

To ensure you can reach out to our agents, please see our support hours.

 

I’m including a couple of links with great info on how to move or merge data files and lists in the company you want to keep: Merge data files; Move lists to QuickBooks Online. This will help combine the data as quickly as possible.

 

Don't hesitate to place a comment below if you have other questions in mind. I'll get back to you as soon as I can.