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January 19, 2021
Question

When we are going for the renewal of the subscription but amount is refelecting too much for 3 years, We want to renew for one year. let us know how to go forward.

  • January 19, 2021
  • 1 reply
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1 reply

JoesemM
January 19, 2021

Welcome to the Community space, @om-gupta

 

Thank you for choosing QuickBooks as your accounting software. QBO India has transferred to a new billing system. Thus, the annual subscription has been changed to monthly. Those currently in annual billing will be billed monthly after a year. 

 

Since the subscription renewal showing for 3 years, I'd suggest contacting our Customer Support. They'll be able to pull up your account and help you with the renewal.

 

Here are the steps:

 

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Choose either Start a Message.

For the new QuickBooks Assistant help update, you can follow these steps:

 

  1. Go to the Help menu, and select Talk to a human.
  2. Choose Talk to a human again. 
  3. Proceed with I still need a human.
  4. Click the Contact us link.
  5. Select either Start messaging. 

 

For more details on how to renew your subscription, check out this article: Renew my account subscription.

 

Additionally, I provide this video tutorial to assist with managing your payments, plan information in Quickbooks Online, and make other changes to your account: Update billing, payment, and subscription info in QuickBooks Online.

 

You can always visit us here in the Community if you have any general questions about QuickBooks. I'll be around to help you.