Why it's already update request here couple of time on this matter but NO ONE OUT THERE handling this matter. Do I dealing with company without anyone out there?

Hi there, @mark261.

When you say "already update request", may I know what specific goal you're trying to achieve? Any additional information will help me make sure that I can provide you with the best resolution.

For your future reference, you can always visit our Help Articles page. This page contains a lot of information on how to handle your QuickBooks Online account. 

You can click the Reply button below to leave a comment. I'm looking forward to hearing from you soon.