I had been looking at reviews on quickbooks, also phoned and spoke to sales. Today I signed up for Quickbooks self-employed and since then not very impressed. Service appears shonky!. Phoned for assistance and was told Quickbooks self-employed not su

Hi there, 

Thank you for reaching out and welcome to our community. 

We have chat support for QuickBooks Self-Employed customers while both phone and chat supports are available for QuickBooks Online customers. Chat support for QuickBooks Self-Employed can be reached by following the steps below:

1. Sign in to QuickBooks Self Employed

2. Select Assistant to get fast answers or

3. Chat with us.

Thank you and please let us know if you require any additional assistance.

Absolutely! It is impossible to get any resolution to issues. 4 weeks ago, I raised the issue of banking malfunctioning with my Quickbooks Online account. Since that time, I have had a rubbish response from the Quickbooks Support Team. I have decided to now crowd source possible solutions here and on my social media accounts.

The banking issues have been ongoing for over a month. None of the issues I have raised have ever been fixed. Worse still, the Quickbooks team refuses to let me know what is happening. I can only assume they have decided they cannot or will not fix the issues. 

I'm keen to hear from business owners who experienced similar issues, to hear what advice and solutions you have found, and which alternative software you have moved to.