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I am receiving an error message which is preventing me from lodging STP. It relates to backpay lump sum E. The problem is I can't fix the error. It is a simple enough fix it relates to a back pay where I just have to put in the year, which is the current financial year. But I can't unlock the payrun as super has already been paid against it. Please advise.
Hi,I am using Quickbooks for my non-GST registered company. Due to non-gst registered, I don't do BAS.When I categorise for the emplyoee 'payroll clearing' and 'superannuation payable', I am not sure which category I should out for GST. Should I select 'GST Free Purchases'? or 'Out of Scope'? (Also, I bought some supplements to display at my clinic, this goes under 'GST Free Purchases'?)
How do I invite my accountant into my Quickbooks file?
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Can I post A Journal Entry to Accounts Payable?
I am having trouble fixing a direct connect download. tried chatting and talking to reps. they are terrible at best
How do I correct the accounts receivable balance on the balance sheet which does not agree with the real number. Im using QB Pro 2018
Hello,Could you please clarify what I need to do after completing all the steps to prepare for STP Phase 2, to then start lodging pay runs and reporting Phase 2 information.At the bottom of all the instructions is this paragraph:Once you've set up your payroll and before you begin lodging pay events under STP Phase 2, please ensure you have created and lodged an Update Event so the ATO can validate the data that will be transitioned over to STP Phase 2.How does the software transition from Phase 1 to Phase 2? Once the ATO accepts the Updated Event, is it done automatically, so the next Pay Run is lodged with Phase 2 information? Or do I need to tick something during the next Pay Run? I have received a letter from ATO that I am still reporting pay events using Phase 1. So I am unsure how to make the transition.
My son said he tried to email an invoice on his phone and it came up with the books are closed error. I checked in QuickBooks online and the closing date is set as the end of the current financial year. I also looked at a list of his invoices which had last 12 months selected for viewing, but when I changed that to year to date not all of the current year’s invoices were listed. Dates on invoices looked correct to format selected. Any suggestions as to why this is happening?
I have received an insurance settlement on a insured business asset. I am GST registered. I have created a sales invoice to record the payout sum but how/where do I record the ITC component that is withheld from insurer and is claimed at BAS time?
Hi,I have followed all of the guidelines for reporting to STP2 back in Feb 2022. I have recently received advice from the ATO stating that my clients "have not yet started STP2 reporting" and that they all "Requires Attention". I don't understand what else I need to do to be reporting correctly to the ATO. Is there anyway to know why the ATO isn't acknowledging the transition to STP2 and where the anomaly might be.
How can I tell if a client is now using STP Phase 2?1. There doesn't seem to be anywhere that I can see in the system that shows us what phase they are in.2. Also in the review pay category section all categories except what looks to be ordinary hours has a category. Ordinary hours seems to just say "default" there is no explanation of this anywhere in your notes or tutorials that it would just say default I was under the impression with the ATO that there should be a category that says Wages & Salaries. Can I have confirmation that this is what your "default" category is for this pay category.3.Upon resignation now a reason will need to be entered. I can see where this has to be done. Have put in a reason and saved it. With a message it has been saved but when you go back into the client. There is no acknowledgement of this and still only shows the termination date. This could lead to clients thinking they haven't done it and continually doing it or not doing it at all as there is
I switched my account from desktop to online, opting for the Essentials (which at the time was $25/month). I use quickbooks only for invoicing so I didn't pay attention to the extra bells and whistles. Today I go to invoice and get a message that my Advanced trial has ended. What trial???? I signed up and having been paying for the Essentials. Turns out my desktop data was transferred to this Advanced trial rather than my Essentials account, and I had been unknowingly working in that. So, I call and the guy tells me to cancel my Essentials account, pay for an Advanced account and then quickly downgrade that so I can keep all my recent data and my credit card (which was charged yesterday for my Essentials account) won't be charged for the Advanced account. I just looked at my credit card statement and there's a charge for $180!!!! This is bait and switch and judging from the comments you are doing this crap to a lot of people.
I have a lot of items that I sell in a kit form, so I sell a kit and I reduce items that make up the kit and increase the kit item. I understand that the "difference" goes into inventory shinkage. All good. I want to know the values in $$ that are being adjusted. When you are making the adjustment it gives you the product name SKU etc, but not the value. When I look at the inventory shrinkage report, it does not give you the SKU or product name that you have just adjusted but gives you the value. So how can I check the values of the adjustments to see if it is correct or way out. Thanks, Tim
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An employee has raised an issue with the 'Bank payments' section on the payslip. It currently states underneath this secion 'cash/cheque', when we actually pay staff via BACS Transfer. This particular employee is going through a mortgage process and the bank has queried this and would like further proof that they do infact get paid via BACS Transfer. Please can someone advise how I change this to show the correct way the employee is paid their salary?
Hi,Can anyone please advise on how I can give access to my accountant using the Self Employed versionI have followed instructions I found but I do not have the accountant optionthanks
Hi community. I’m having a problem with when you use app. It deletes the customers name completely.Also, when you edit an invoice, it needs to be refreshed. when you refresh, it deletes completely.Lastly. The only option for a large logo is a small one. Has anyone worked out how to have a proper large one? CIA
I keep getting this error when trying to connect my account: Looks like the connection to Commonwealth Securities Limited (CommSec) - AUS isnt available right now.Try again in a few hours. (102)
Hi guys, What is it i EXACTLY need to do for the phase 2 of the STP? is there anything physical i need to change on my Quickbooks account or it it automatically updated?
Does Quickbooks have the function to record landed costs? If so how to do i do this? My client has Quickbooks Plus
One of the things i find most difficult in quickbooks as a tradie is thst you cant name jobs. Invoice 12456 means nothing to me, i have multiple customers that at any one time i can have 20 or more invoices and quotes out for. if i complete one of them and want to turn it into an invoice or the customer wants to clarify something about it i have to go into each quote one by one and try to remember what materials ive used or write a note at the bottom of the quote. would be so much easier if i could name the quote so its easy to find without opening it - see attached pic for how i think it should work:
Hi there, I currently have some customers complaining that my invoices are going straight to their spam, even though Quickbooks is sending it through my connected Gmail account (Google Workspace version). Sending an email to that same person from the email account does not result in the email going to spam. Why is this happening?
