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March 23, 2024
Question

I subscribed with my google but it doesn't work on my app. It says "subscription error". It works on my computer.

  • March 23, 2024
  • 1 reply
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1 reply

March 25, 2024

Hi there, 

 

Glad to have you join the Community. QuickBooks is designed to be an easy-to-use program. It's vital you're able to use the app without running into issues. Rest assured, I'll be happy to help so you're on the right track. 

 

In order to troubleshoot this issue, I recommend uninstalling and reinstalling the app. This is a great way to troubleshoot issues that may be affecting the app. By reinstalling the app, this ensures you're on the latest version of the mobile app. 

 

Feel free to keep me posted on how you make out. I'll be one message away.

March 29, 2024

I uninstalled and reinstalled the app. It's still the same " subscription error".

March 29, 2024

Hey @onnakamiyui-gmai,

 

You should speak with Help team. Directly Contact QB Help Desk at [scam phone number removed]

 

Thanks

Justin