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May 19, 2023
Question

Why are some of my app features not working

  • May 19, 2023
  • 1 reply
  • 0 views
I'm having a hard time accessing some of my customers in app, as well as adding payment methods, terms and selecting some services for my invoices.

1 reply

May 19, 2023

Hi nicolelewisrmt-g,

 

Welcome to Community!  The QuickBooks Online mobile app is a dynamic way to accomplish your bookkeeping goals while on-the-go.  However, there are some limitations, in keeping your data secure.  To ensure you're able to enter the required elements for adding payment methods and terms for your customers, I recommend logging into your QuickBooks account on a web browser.  

 

If you have any other questions, please don't hesitate to reach back out.  We're always happy to help!