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Good day, My business operates on a CASH BASIS (so no accounts payable/receivable etc.). The bank overcharged me for bank charges so they corrected the error by directly depositing the over-charged amount into my bank account. How do I record such a transaction in QB so that my books match the bank statement in this regard? ThanksDenver
Is there anyway to filter the VAT Detail Report by Chart of Account. For example, I have a Bill with an expense categorized under "Commissions and fees". The bill is unpaid, but VAT is still due on it (accrued accounting). There is a "Distribution Account" filter on the VAT Detail report, but this doesn't seem to be the category on the bill. I've also tried enabling Classes and assigning a class, but again, as soon as I apply the filter, there's no results. Is there no way to filter VAT by CoA or class that the expense was assigned on Bills?
Is it possible to change the name of Bill Payments from using the word "Cheque" - Bill Payment (Cheque) - since it doesn't make sense in countries like South Africa where cheque's are no longer accepted or used. The example is a prepayment was made to a supplier via bank transfer (not cheque). The amount was added as an expense to the Accounts Payable account for the supplier. A bill was created and now that prepayment must be allocated. It should say "Bill Payment (Credit)", or at least not have the word "cheque".
I'm trying to setup a foreign supplier which is prepaid expense (VOIP/telephone supplier). The supplier is prepaid X amount, and then they invoice every month off the balance. I created a current account under Prepaid Expenses and allocated a bank payment into that account in a foreign currency (USD) at the exchange rate on that date. The Prepaid account is in USD, and home currency is ZAR. Below are the issues: 1) QB doesn't allow an Expense to be captured where the source of the funds is a Prepaid Account. This doesn't make sense since its a prepaid asset account? The only option then is to do a manual journal entry but then you lose the capturing and reporting of the expense (ie. invoice) when viewing the supplier. Is there no way around this flaw? 2) The other issue is that QB doesn't use the correct exchange rate when doing the journal entry. For example, if I credit the Prepaid asset account (USD) and debit the Utilities account (ZAR) once an invoice is issued by t
Please can someone help me. We have a problem where Quickbooks doesn't automatically update 5 of our bank accounts as they conflict (no fix for 7 months already). We have to update the bank accounts manually, easy to do on a Windows based computer however we have now moved to Mac (Apple) and each time we try to update the CSV it shows an invalid file format. Our version of Excel (Office 365 - V16.30) does not offer a "Windows CSV" in the speciality drop down on saving. The Macintosh-CSV option also gives an invalid format error.If we use the OFX document from our bank it doesn't allow us to select the transactions to import, it auto adds everything which means we then need to delete each duplicate transaction.We have 11 accounts in total of which 5 we have to manually upload each week. This is extremely frustrating and I am not getting any help with this issue. We urgently require assistance and a fix.Does anyone else have this problem? Or can anyone help? Thanks in advance!
Hi, Please help me regarding my concern. I was given an access as accountant 1 by one of my friend. However, I do have another client that invited me as accountant. Since, my friend is the main admin of the accountant tools, she can see that I am having new client. Is there anyway where in she can't see that someone invited me?
My client recently switched from Desktop to QBO. The data transfer carried forward all "Unbilled Activites". I can understand why this happened, as the client would allocate to her customer purely for costing comparison but never phyically cleared the unbilled section. On Desktop this was not an issue. On QBO these 6168 (dating back to 2011) transactions show up on all customer reports.The "balance" on these transactions is R0.00 ..... Is it safe to "Invoice" all these transactions? If the balance is R0.00 will a zero invoice be created? And NOT mailed to the clients?Thank youMandy
Does anybody know how to import data from Pastel Express to QB plus online
Are there any small Attorney Firms using Quickbooks Online - to manage their Trust Accounts?
Hi team, Please assist am experiencing problems while busy clearing customer statements QuickBooks kicks access out, while working, this means all work done is lost. Regards Luvo
Hello I have a supplier credit I want to allocate to a Bill. However when I allocate this supplier credit, a nil payment is shown in the Transaction List under the specific supplier. Is this normal when applying credits to bills? I.e. The Nil payment line item shown as a transaction? The credit was used to reduce the bill and the remaining balance was paid via an EFT through the bank account.
Hello, I added Purchase order to my QBO account, but I couldn't manage to customize the template. Can you please help me to customize the template such as I want to remove the filed Approved by or Date at the bottom of the page.
QB Invoices and payment receipts submitted to customers reflect a different name than '[email address removed]'The From reflects "Dance Mouse" which is deeply embarrassing and concerning. What could be the cause and how can it be fixed?
The past week, I have had a few odd glitches reported by my clients. 1) The VAT amount on quotes is wrong. Client does a quote on his phone app - as "VAT not included". On a R2,000 quote, the VAT displayed was a random amount - say R3.00. He could not fix this on his phone. I could go to the quote, change to "VAT included", click away, then change back to "VAT" not included, and the VAT figure would be correct. He switched to his IPhone and does not have the problem anymore. 2) A client using the Desktop version of QBO now has to sign in each time she logs on. This used to be automatic. 3) One of the second client's employees uses the online version of QBO. She has to request a OTP each time she logs on. Her log in was also always automatic. All I can assume, is that an update was run which had a few glitches. #1 is pretty serious - if anyone sent off quotes without checking the VAT amount, the total due wo
I am unable to see my clients today, is there a general problem?
I have cleared the cache and reset the app data and it is still doing it. I have googled it and there are lots and lots of people with the same issue. has this been resolved and can you give me the answer?
Hi Andre du Plessis,Your QuickBooks Online Phone Support with Michael Dado at 09:45 (Central Africa Time) on Monday, January 25, 2021 is scheduled. Our expert team can walk you through account set up, answer your questions and show you tips and tricks to get the most out of QuickBooks Online.4. Received the following reminder at 6.45am :Hi Andre du Plessis,This is a friendly reminder that your QuickBooks Online Phone Support with Michael Dado from QuickBooks Online is at 09:45 (Central Africa Time) on Monday, January 25, 2021. Michael Dado will call you. We recommend that you're in front of your computer and logged in to QuickBooks Online. If you're unable to attend, please cancel or reschedule.It is now 10.25 and I have still not heard from anyone from your company. To say that the service is shocking is an understatement to say the least. Please can someone actually take the time to phone me in order for us to get the assistance promised by your company&
We have almost 500 to 600 students and would like to give each one of them unique reference number, how do I do it and while they make payments they are suppose to use that as reference and can quick book online capture the payments automatically and allocate to the students invoice from the FOR REVIEW section?
Good day, Can anyone help me with the email address for QuickBooks south Africa? I have a query and I would like to email them. Regards,Ramona
