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May 30, 2020
Question

How to get QB to stop asking me to log into my Intuit Account

  • May 30, 2020
  • 53 replies
  • 1 view

Very annoying! Every 7 days when I open my company file, QB asks me to log into my Intuit account (so I can use Payments, Payroll and TSheets).  We don't use any of those features.  I shouldn't have to log into an Intuit account!  It's a security issue - I do not wish to open a connection to Intuit wherin it might have access to my organization's financials.  If we don't need Payroll, Payments or TSheets, we should not have to access an Intuit account and with so much hacking in the world today, we should not have to open up a connection to Intuit that could possibly expose our data - it's not secure no matter how much security Intuit tries to bake into it.

 

How do I stop Quickbooks from requesting that I log into my Intuit account?  Is there a way to turn off this nagging request - so far the best I can do is to select the option that says Remind me in 7 days.  Where is the Never remind option or the setting to turn it off or the smarts in the app to realize that I don't have any of those features enabled, so to not ask in the first place?

53 replies

August 4, 2022

Yes Please tell me how to turn this off.   We are a CPA Firm and a Pro Advisor.   We do not want this annoying step.   Most of our clients want to work on Desktop and not QB - online.  And don't want to sign up with a quickbooks account.   Please get rid of this.   We have purchased your software since the appx 2003.  And we have never had this issue before.

 

Please get rid of it.   We have our own computer security programs.

 

 

Weskermasker
August 22, 2022

thank you for your info, much appreciated.

BigRedConsulting
September 23, 2022

This might help. It seems to have stopped QuickBooks from asking us to log into our client's Intuit accounts when using their files on our systems:

 

We've had very good results with this solution, using details first posted on the community by MasterBlaster

 

How to Stop QuickBooks Desktop Advertisements & Crashes

October 15, 2022

I've been following this thread for nearly two years now. It's been frustrating that Intuit has [quietly] refused to solve the problem the way we'd like, and it has been absolutely surreal how many times an Intuit support person has jumped in to "help", clearly without having paid any attention to our descriptions of the issue, giving us obvious-nonsense boilerplate that logging in gives us better security, etc.

 

Let's think through parts of that again:
1. They appear to have picked up on just a few key words in our "questions", and not comprehended the rest.
2. They responded with pre-written but unhelpful boilerplate which couldn't possibly help because it was chosen with no comprehension of the problem we described.

 

We've been talking to bots all this time!

 

I recall a few responses which appeared to involve actual humans, but those have been exceptions and not the rule.

October 15, 2022

.One data point other users might benefit from:

 

I recently had to move to a new PC. Had been using the no-longer-supported QB Desktop 2019, so was concerned whether I'd be able to move that to the new PC too.

 

I had bought that copy of QB from Amazon in 2019, and Amazon still had the original download available to me in my Orders history. That is, I didn't have to purchase it again, just re-download the original purchase and keep the same key.

 

I ran the installation, being careful not to accept any updates at all. It seems to be running just fine now, despite a one-time warning that my company file had been edited in a later version of QB. There are no prompts to log in! I can't use the Bank feeds any more (because 2019 is unsupported), but can limp along without that until I wind the company down and retire in a few years.

October 20, 2022

I was recently forced to agree to let Intuit and their affiliates run a credit check on me whenever they desire in order to open the 2022 Accountant version.  It was agree or lose all my clients' data.  Backups won't even help me at this point.  After using QB for 20 years, I now despise this company.  Next time I log in I'm expecting to have to pay $750 to renew my "subscription" to software I thought I owned.

December 9, 2022

It does not work>

December 9, 2022

The steps you presented to stop asking to sign up for an Intuit account don't work

December 9, 2022

Hi there, @Tax Man

 

This is not the impression we want you to have when opening your company file in QuickBooks Desktop. Logging in to your Intuit account and verifying your identity helps you protect your data and your account. This is to make sure that you, and only you, can access your account. 

 

Also, QuickBooks is accounting software, it's necessary to have the credentials like the user and the password in compliance with the law.  As an alternative, you can select the option Remind me in 7 days to stop you from logging into the account.

 

For reference, feel free to check this article: Intuit account – Why now for QuickBooks Desktop?. 

 

On the other hand, you might want to change the login setting to can stay logged in to your QBDT file without having to enter a username and password. For the detailed steps, check out this link: Stay logged in to the QuickBooks company file.

 

I've also attached this helpful resource for guidance in managing your data safely and easily: Access and manage your data from the One Intuit Account Manager.

 

Please let me know if you have any other follow up questions about this. I'm always here in the Community to help. Have a great day ahead.

December 9, 2022

AbegailS,

Being you have links in your repsonse you could link the law and Intuit's legal page.  That would actually be helpful.

 

The forced login is not for our security.  It solely for the purpose of your company to track customers.  It states so on your legal page.  The link was sent to me by an Intuit employee roughly a year ago and specificly stated Intuit was using the information for tracking purposes.  No law was referenced.  

 

The only way the forced login in would protect our data and security is if our data were being stored on your platform.  That is not the case for myself and  most of the people who are complaining about the forced login.

 

Oh so tired of all this 

 

February 16, 2023

I am yet again angered by QuickBooks Desktop 2019 requirement to "sign in to your Intuit Account". My usual gripe is that such action provides ZERO benefit to me and I totally reject the cover-up claim that it provides "Better control and protection of data".

My specific complaint this time is with yet another instance of the sign-in dialogue being non-functional. After filling in my account ID (because I am forced to do so), I clicked the Continue button . . . and nothing happens. I can see the button depressing when I press the mouse button, but the screen does not change.

The dialog offers only two other controls. One is a grayed-out Cancel button which also does nothing. The other is a link to "Why do you need an Intuit Account?". At least the latter does something, although it's laughably useless. Clicking the link opens Internet Explorer. Yes, you got it: IE 11 which Microsoft "retired and is officially out of support" as of June 15, 2022. Intuit even acknowledges this fact; the screen that was supposed to tell me why I needed an account reads "For Security, Intuit does not support this browser".

I am familiar with this nonesense as a result of my first joining this robust and on-going complaint thread several years ago. At that time and after MUCH nonsensical, misdirective, and patronizing advice from The Intuit Team, I learned that the problem could be resolved by clearing the IE cache. This was the only useful response I received from the corporate experts.

Returning to now a because this sign-in dialog is modal, the only recourse I have at this point is to kill QuicBooks with Task Manager. (Oh, yeah, while QuickBooks is sitting there with its login screen open, Task Manager reports that it's consuming 75 - 100% of my CPU!!)

Upon restarting QuickBooks, it puts up a dialog titled "Internet Security Levels Are Set Too High" -- there's that IE thing again -- and opens an IE dialog to manage Inernet Properties. I reset the properties to Default and QuickBooks eventually allowed me to open the company file with no further incident.

After two hours of aggravation and stomach acid, I have three requests of Intuit:

1. Completely remove from QuickBooks 2019 any usages or references to Internet Explorer. (And don't give me any crap about buying a current version.)

2. Remove the requirement for logging into my Intuit Account. Because I make no use of ANY Internet services, it provides me no benefit and only serves to allow Intuit to monitor my activity, which is none of its goddam business.

3. Cease with the "I'm here to help" attitude of your online response team. Whenever I see that, I conclude immediately that the responder is completely lacking in knowledge of how to help with my problem.

I would close with "thank you very much", but I have no confidence that Intuit will pursue any of these requests.

February 16, 2023

HELLO QB management!  What do you have to say about this reoccurring problem?  Any "advice" I get from Intuit is is useless.  

June 5, 2023

I get so frustrated with this repeated request.  Never mind that the heading says that ask every 89 days to protect my account.  I am not online.  And according to my notes, today was my last request:  06/05/23.  Before that was 05/26/23; Before that 03/24/23;  before that in February.  If they can't keep up with 89 days, how am i to trust that they are not trying to access my system for nefarious purposes rather than protecting me. UGH!

July 24, 2023

If I check "Don't allow any applications to access this company file", will it affect my payroll updates?

July 24, 2023

Thanks for following this thread, TAXbak.

 

When utilizing QuickBooks Desktop (QBDT), turning off the Don't allow any applications to access this company file feature will not affect your payroll updates. The option primarily pertains to third-party and Intuit-related applications.

 

By turning off this option, you are allowing specific applications to access your company file, including any necessary updates related to payroll. It ensures that you can continue to receive timely payroll updates, such as tax table changes, compliance modifications, and other crucial payroll-related information delivered through Intuit's servers. Let me guide you through the process.

 

  1. Go to the Edit menu at the top to select Preferences.
  2. Tap Integrated Applications on the left panel.
  3. Choose the Company Preferences tab.
  4. Uncheck the box for Don't allow any applications to access this company file.
  5. Hit OK twice to close out the Preferences window.

 

Check out this article for more insights into this process: Block applications from accessing the QuickBooks company file.

 

Let me know if you have any clarifications or other concerns. I’ll be around to answer them for you. Have a great day ahead!

July 25, 2023

Hello everyone,

I am facing a challenge with the Web Connector integration for my QuickBooks (QB) software. Currently, I have a total of 50 companies added to QB, and I am using the Web Connector to handle the integration for all of them.

The problem arises when the Web Connector runs, as it triggers a login popup for all 50 companies one by one. This is causing a significant issue with the Automatic sync process.

 

I am actively seeking a solution to stop these login popups. However, I want to emphasize that I cannot shut off all third-party applications because the Web Connector is essential for our workflow.

 

I have already tried blocking QB from the firewall, but unfortunately, that did not resolve the problem. Additionally, I have verified that the popup setting is disabled for all 50 companies.

I would greatly appreciate it if someone could provide any suggestions or insights on how to overcome this issue.

 

Thank you all in advance for your assistance and support.