Question

Class Action Lawsuit against Intuit. I am currently collecting names and business to file a class action lawsuit. Email me.

Forum|Forum|2 years ago
November 20, 2023
76 replies
0 views

My $20,000 in deposits are being held and have not been released. I now understand after reading the same story over and over, that this has happened repeatedly to others and Intuit has no intention of releasing my deposits quickly. It has damaged my business.

I am collecting customers and stories to file a class action lawsuit against Intuit.

I am encouraging anyone who has had Quicken hold deposits to send me an email at [removed]. I am current compiling facts and customers to file a class action lawsuit against Intuit. This must stop.

I will be posting and reposting this on all social media.

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chelsea15

I'd join for other reasons.... We hired their live book keeping clean up at the end of 2021. It was march before they finished, but they only finished to Nov. 2021 saying that's when I signed up for the service. A service they claimed would take one month. Then they had moved everything around so crazily and over inflated our sales by logging it in double entries, Our taxes were totally screw because we had to have all our books, P&L and Balance sheets turned in, with the over inflated sales. Then hire someone else to re-do our books, pay extra to refile, thousands of $$$ later, we are still paying back taxes for a year that we didn't actually need to pay taxes for. Going broke waiting on the iRS to update us in their system, which we are told could take over 20 weeks.

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underlinehdd

I have 0 payment issues, been with qb for over 3 years, abs they are with holding just shy of 59k and cannot give me a good reason. They just saying it's in review. If they did this to 5000 customers then that would be a $59,000.00 x 1,000 interest free loan for them. Interest saved on $250,000,000.00 is allot of money. If this is why they are doing this it is so unetthical... they are grossly, negligent, and wrongfully taking other people's money..

[removed]

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AshantiKD

That’s probably exactly why!

I had a bunch of those little fees hit my account after I had already withdrawn my funds. So what they failed to do is show any sort of negative balance they just send you emails days later. At which point I have more funds in my account so I think it’s been resolved. Then all of a sudden they just freeze my account. Don’t process any of my payments and hang onto my money. And then when you try to call them to settle it, they tell you have to wait for collections to respond to you in five business days. All the while continuously charging you more of their overdraft fees. It’s completely unethical and I’m pretty sure it’s a scam and illegal. This class action lawsuit needs to happen.

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fxckq-u-i-c-kb-o-o-ks

yes please email me

[removed]

they stole $850 from me

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4cvfnc

Quickbooks changed our deposits from regular to instant charged us a large fee for our payment deposits. We have been customers for over 30 years with quickbooks we have an established account and they have help $100,000.00 of our money and will not release it. We have been giving the run around. I want to be included in a class action suit.

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EnvyGraphics

Please message me as well. I have been having issues with them for over a year. They can't fix my sales tax issue where I see, "The agency is partially set up. (code: "INDIRECTTAX-10393")." I have tried everything they suggested, but it still doesn't work. I have also spoken to several "techs" and filed these issues but nothing has been fixed. Also, there is an issue with adding contractors to QuickBooks. Every time you add the bank information and hit enter, it will take you back to the main screen, and it would have me do it all over again. I paid over $75 to use this, and it never worked. I am switching to Xero but I would like to be a part of the lawsuit since I have not been able to get my tax records for over a year now.

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CluelessApple

I'm compiling all names and emails for this lawsuit. email me [removed] and I have a gmail account, emails are getting deleted, so I have to post it like that. Also feel free to text me, I will be compiling everyones name and entering into this lawsuit. [removed]

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DDS0mers

please add me [email address removed]

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Jjsarver

I would love to join this class action. I’m experiencing the same problems with these scam artist. I will also do the investigation for free as I’m hoping for my private investigation agency to survive these crooks!

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Delish73

I don’t even know where to begin with all the issues I’ve had since we switched from desktop to QuickBooks online. They have screwed up my entire files all of my invoices and now the system just wants to apply credits even though this feature is turned off. it started when they told me they had to they split my firm in half so they upload team cut my QuickBooks file in half starting in the year 2014 left deposits that were made paying invoices from 2013 open as credits. We have a large boarding firm and this is done nothing but caused me time, money, and clients since this began. I ran a report yesterday to find out how often the system has made an indirect edit on its own without permission from me nearby, applying credits and moving payments, where they were not intended to be since November 2022 the system has made over 10,000 indirect edits in my company file without permission. Unless this is screwed up my files and once it is located than system paid an invoice from 2023 with a credit from 2014 and remove the credit and explain to the client what happened the law firm usually has the case closed and makes it very difficult to collect money from their client at that point, and difficult for me to collect money from my client it has been a holy nightmare. I have watched the computer changed before my very eyes. The payments of the invoice Affirm was paying. We checked all the invoices that they listed on their check and then when we hit save, I saw all the payments move. I went back and reviewed that payments, and the invoices that we checked were not the same as the ones that were currently checked the system is trying to control my business and it has no right to. I recently found out that it was also paying my reporters sometimes twice and three times when it took it upon itself to pay payments. They were not really paid. It has been a financial nightmare, and this is just the beginning. Do you have lots of documentation set aside,

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ReymondO

Welcome to QuickBooks Community, Delish73. Thanks for bringing your concern to the QuickBooks Community page.

Let me help you check why your credits are applied to your invoices even if the automatically applied credit feature is turned off. We can review your audit log to check who made changes to your account and rectify the issue.

Here's how:

Sign in to QuickBooks as an admin.
Go to Settings ⚙ and select Audit log.
Click Filter.
Use the fields on the Filter panel to choose the appropriate User, Date, or Events filter to narrow the results.
Select Apply.

If you see a user you don't recognize, it’s most likely one of these:

Online Banking Administration: This shows a change related to your connected bank accounts made automatically by QuickBooks Online.
Support Representative: Shows changes made by a QuickBooks Online support consultant.
System Administration: Shows changes made automatically by QuickBooks Online.
Import Administration: This shows an automatic change related to the conversion of your data from the QuickBooks Desktop edition.

For additional reference, please check out this resource: What the audit log can do and how to use it to keep an audit trail.

You can also review these articles that provide step-by-step instructions on how to personalize your sales forms and record income:

Feel free to reach out if you have further questions about handling transactions in the program. I'm available to assist you whenever you need help.

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Apendergrass03

I WOULD LIKE TO JOIN YOU IN THIS SUIT! I HAVE BEEN LOCKED OUT OF MY ACCOUNT AND HAVE NO ANSWERS AND NO HELP. I HAVE BEEN WITH QUICKBOOKS FOR 17 YEARS AND ALL MY CUSTOMERS/INVOICES GONE! LETS GET THIS SUIT GOING. QUICKBOOKS NEEDS TO PAY FOR CRIPPLING OUR COMPANY'S!!

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4Gal

@Apendergrass03

Did you use QB Desktop Pro Plus or Premier Plus? You can use the trial version to access your historical data for good if required.

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Asearc

What information is needed. This lock out is also in Proconnect if services are discontinued. What a disaster for tax preparers.

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mbooker921

Add in how they steal money for Payroll services --- Quickbooks has become a money hungry DISASTER! They are disgusting.

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ffacefirst

I joined this too they sent out all of my information for anyone to squander it

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CheeseCookie

Were you ever able to resolve your issue with QB? I've been experiencing the same problem since December 13, 2023. How do I join the lawsuit? They have deleted your email.

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