Class Action Lawsuit against Intuit. I am currently collecting names and business to file a class action lawsuit. Email me.

Please include me in this. I was assured by the QuickBooks team that I was cleared to deliver my product, even though my $2,900 was on hold. They then closed my account the next day with no explanation, but still assured me that I was protected and would be receiving my money. I never would have done the transaction otherwise. I have been contacting Quickbooks since January 3rd with the assumption that I would be helped, and now I have been on the phone for an hour (currently on hold to speak to someone higher) and the only solution I've been given is to contact the customer and have them send the transaction again, which is impossible at this point. Let me know how I can connect. 

I will join your lawsuit. Intuit just sent $13k of my money to an unauthorized third party against my instruction. 

THIS SOFTWARE IS AWFUL.  THEY WOULD NOT LET ME POST THE WORD THAT IS SLANG FOR FECES.

THE TECH SUPPORT IS ILL-EQUIPPED TO DEAL WITH THE PROBLEMS.

I CANNOT DO ANY BANKING.

I HAVE LOST SO MUCH TIME AND MONEY IN THE PAST WEEK ITS INSANE.

I AM DEMANDING A FULL REFUND.  i WANT QUICKBOOKS TO PAY FOR A BOOKKEEPER SO I CAN GO BACK TO DESKTOP.

ADAM TAUB 

I own a furniture store. QB allowed AMEX to process a $10,600 chargeback from clients that stated the items were; returned, defective, damaged. Spoiler Alert - they still have everything. AMEX gives their clients 120 days to file. This was processed less than a week from the deadline. QB did not look into my side of things. 

For reference - clients received their items December 20th. They emailed on the 26th stating the items got stained so we must’ve sold them defective products. I’ve spent $15k in legal fees already and cannot get QB or AMEX to listen to me. 

Id like to be included in this lawsuit. Quickbooks collects their money but is not on the side of their merchants

C

Had this problem a couple years ago and created a how-to process to work around it and many have used it since, liking the comment. UPDATE: We recently had a customer dispute a charge that they paid with their credit card online. We did not "accept" the dispute and proceeded to attach documents requested by QB to via their online link. They said it would take up to 52 days to resolve, so we left it alone went about our business. About two weeks after that QB stopped depositing into our bank the payments other customers began making via the QB emailed invoice. It took 90 min. or so through the QB chat to discover that they had a glitch in their system, they were wanting more documents from me regarding the dispute and they are holding the $19,840.00 that my other customers have paid online. They now say it will take 2-3 days to "escalate" the case. I have no idea at all what that means! They never warned me about this. I will be looking to find a different merchant to use to enable online payments to my customers and I will simply attach a pdf of their invoice. QB system doesn't work right anyway so I have to manually enter the payments. Will be finding a more reputable online merchant company.

how do i know what is owed to my company?  I received a form from a company regarding the class actions suit however I misplaced it.  How do I contact?  

I am on same situation how can I join?

I am right there with ya. They have FAILED TO resolve our payroll updates and now our clients are 4 weeks with no ability to run direct deposit. They close cases with no communication and leave us on the phone for over 2 hours each time, which costs me time from my other clients. They waste time and do not know what they are doing.

I would be happy to join and I will join under my company and my clients companies!  I have 20 accounts under my practice.

Intuit is lying about processing times constantly and they hide behind terms and conditions.  They sell their product under "x" and never deliver.  Their average time to deposit money is no where near the time they actually do!

what is your email?