Question

Class Action Lawsuit against Intuit. I am currently collecting names and business to file a class action lawsuit. Email me.

Forum|Forum|2 years ago
November 20, 2023
76 replies
0 views

My $20,000 in deposits are being held and have not been released. I now understand after reading the same story over and over, that this has happened repeatedly to others and Intuit has no intention of releasing my deposits quickly. It has damaged my business.

I am collecting customers and stories to file a class action lawsuit against Intuit.

I am encouraging anyone who has had Quicken hold deposits to send me an email at [removed]. I am current compiling facts and customers to file a class action lawsuit against Intuit. This must stop.

I will be posting and reposting this on all social media.

Show previous replies

L

lisavout

Somehow a QB Payments account was set up for my client without a bank account. I did not set it up and my client did not set it up. I am not a part of my clients company. The QB Payment account had my social security number, my address and I was listed as a principle for the company. This account had my client's birthday and email address.

Two payments were made totaling $1900. I must have called ten times and got the runaround every time. I was told the money would be in the account 7-10 days, 4-5 days and next day. They even did the test payments for her bank. Payments were never made. I finally credited back the payments but I was fearfull they would take the money out of her bank account earning them another $1900. I ended up doing credit the clients through payments. I must have called at least 10 times. I closed the account but my social security number is still floating around in that payments account.

Has that happened to anyone else?

D

drkevinwood

My contact information:

Dr [name removed], [address removed]

[phone removed]

[email address removed]

We have medical distribution company where they did the same to us and their answer appears to always be 180 days (6 months). Federal statutes only allow 2 to 6 days without them providing exceptional reasons and those have to be sent in writing itemized out. They will tell that 180 days only applies if no one contests the charges. But they will also tell you to have the person that paid you to contest the charges. Hence, you see the picture here even if the payor contests it will permanently put hold to where they keep the money because someone contested.

They anticipate small companies will not have the funds to go head to head legally. They already lost an FEC Class action on their deceptive Turbo Tax product. It is a habit of this company. Key file emergency injunctive relief and a judge can sign off on immediate release of funds. If they do not they are then violating a court order. In addition, file suit alleging all these facts. A judge will certify the class especially if enough people are filing against them. We are in this process now. Also contact your state attorney general and file a complaint to have the states start going after them. Further I got an immediate response from their Office of the President when I filed a Better Business Bureau Complaint against Intuit, Inc in California. They called me in less than 24 hours. I highly recommend everyone begin filing BBB complaints to lower their scoring and alert the public to avoid them. They froze over 150,000 of our funds.

FishingForAnswers

@drkevinwood "Dr [name removed], [address removed]

[phone removed]

[email address removed]"

Less than 9 minutes to removal.

If only Intuit put this much effort into fixing their bugs.

C

CFOSecrets

Client of ours is having similar issues updating their details so they can get money. They (fortunately) don't have any money trapped with them, but will be advising them to ditch Intuit and go with another credit card processor. Good luck with the lawsuit.

T

Toro has

My contact can be found on ToroPromotions.com. My funds have not released over 6 months

J

jgraveran

Hi! did anyone get back to you about this??? the same thing is happening to me

I

IO3432

I'm over a $1million in losses since October 2022 when Bank of America pushed us out of Intuit Online Payroll services and dump our data into QBO online, Ever since we have been trapped and unable to migrate our desktop for Mac version with the QBO online payroll data. We had there teams work on in provide a 50% discount for one year to give them time to work on it and find a patch. They absorbed company after company knowing the companies would not be compatible without significant engineering to change and merge those services. It was impossible resulting in the engineers removing us as admin by mistake which prevent anyone from going in and making the admin changes needed. We ended up closing one company entirely from breaches starting in October 2022 and are on the brink of dissolving our lead organization all from this push from hard desktop copies of software to subscription services forcing companies into and the dependency of these services without the adequate safeguards for small businesses. We will lose over $17million when this is all over and we close our doors for good. Nice going QBO.... way to screw over the small businesses that are the backbone of this country because of your incompetence we have Gove from 22 employees on payroll to "0". So Yes Please add me to this lawsuit and please add both of my companies who have suffered greatly. submitting all of my refund requests so let see what they say. Not to mention we have advance and elite services and we have had so many tax penalties from QBO not filing the taxes and have seen reimbursement for those fees either like they say.

F

FedUpWithTheNonsense

If there is a lawsuit, I'm in. They are currently holding funds that we were paid for doing a larger job. I can't pay our debts and QB does not care. When I expressed that they are causing our business major problems by holding up our cash, they had the audacity to offer one of their lending products.

B

Being honest

Im in as well! I have been getting charged over 5% to process transaction when my rate is 2.9%. I have had my accounts frozen 3x by QB over issues I did not know existed because they were calling a phone number not even connected to my account. QB is running a non fiduciary banking system and bundling products together with out our permission which is disrupting our whole platforms over unrelated issues! A class action is required. They get to overcharge, freeze accounts, not give access to speak with the risk department and we get no kind of recourse... Please tell me if Wells Fargo-bank, PaySafe-merchant, ADP-payroll or XERO-accounting software could ever get away with a scheme like this??!! The answer is H*LL NO... They nearly put me out of business 2x already from holding customer payments and freezing my bank account... I was told I had to wait 48-72 business hours for their risk dept to call me as there is no phone number for them... it took longer 72 business hours which is 9 Mon-Fri work days for a call from them.

A

AP1958

Hi, are you still looking for businesses to join a class action lawsuit?

I

IO3432

I'm not sure who is heading the campaign for class action however, I was just denied a refund for the fees for the online subscription services being contested. During migration I was asked to create new profiles open the subscription so they could work on fixing migration issues. We then closed down the other profiles however still have not received the refunds and now they are being denied all together from their email respondent.

J

JS090215

What is your email address, Quickbooks has taken out more payroll tax than it has logged in my history and talking to the support is completely useless. I would like to join a class action lawsuit. I am sick of these useless money grubbing scum.

A

abcdefg12345

I will join the lawsuit. I will also help coordinate with many other QB Intuit users I know of and coordinate with other forums (such as Reddit) to get more people. This seems like a massive issue.

Intuit QB is holding my $20k. They shut down my account ~a month ago for "business reasons" and wont clarify why. Prior, they were asking for documentation, and we submitted everything timely. At NO point during the last 6 weeks did someone from Intuit call me (I'm the business owner), other than a salesman to upgrade my account. I was told by representatives twice that I'd receive a call back, never did.

They are telling me:
1) they don't know why the account was shut down

2) all requested paperwork has been submitted

3) "60-90 days PLUS" for funds to be released, and they confirm "plus" could mean over a year

4) there are no further steps I can take to get funds released

5) the reps I talk to, and me, have no way of communicating with the team who release funds

D

dbargyy27

You can add another massive number of people to this lawsuit for everyone who uses TD Bank and hasn't been able to access any banking information since April 2024. It's just an endless cycle of lies and misdirection. QBO is perfectly happy to keep taking our money in fees every month with nothing to access.

J

JohnTxGlobal

It is obvious they are guilty of conspiring with the other software makers to steal from the general public with ridiculous fees and subscription. It is also obvious this online software is the absolute worst software that Intuit has ever put out. It doesn't work and it's designed by IT guys that have no clue how to do bookkeeping. This is a pile of stank. No other way to say it? Bull____ So yes, I would love to join a class action lawsuit against these criminals.

K

Kaitlynsmom

I would like to be included. Their costs since going subscription based is just ridiculous. They have made using DeskTop version almost unobtainable for us small businesses.