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sysab
September 10, 2021
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How to I DELETE an employee record (NOT ARCHIVE) from TSheets / QB Time?

  • September 10, 2021
  • 1 reply
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Hi,


When we were first setting up and trying out TSheets, we set up some test accounts which we want to delete forever from QB Time. They're causing confusion in the Archive with real former employees. Must be some way to DELETE from the archive?

 

Thanks!

Susana

    Best answer by rvrfrf

    Welcome to the Community, sysab.

     

    Team members can be removed by archiving their profiles. This is the equivalent of deleting them.

     

    Here's how:

    1. Sign in as an admin.
    2. In your left navigation bar, go to My Team.
    3. Find the team member you want to delete, then click your Vertical Ellipsis (⋮) icon next to their Last Activity column.
    4. Select Archive.
    5. Press Confirm.

     

    I can certainly understand how an ability to completely remove them from your books could be useful and have submitted a suggestion about it as of today.

     

    You can also submit your own feature requests while signed in:

    1. In the left navigation bar, go to My Team or Customers.
    2. Click your Suggest Idea button.
    3. Enter the suggestion(s) in your Idea field.
    4. Select Send Idea.

     

    Your feedback's definitely valuable to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can find recent news about QuickBooks Time by reviewing the QuickBooks Blog.

     

    I've additionally included a detailed resource about managing team members that may come in handy moving forward: Add and manage team members

     

    Please feel welcome to send a reply if there's any questions. Have an awesome weekend!

    1 reply

    R
    rvrfrfAnswer
    September 10, 2021

    Welcome to the Community, sysab.

     

    Team members can be removed by archiving their profiles. This is the equivalent of deleting them.

     

    Here's how:

    1. Sign in as an admin.
    2. In your left navigation bar, go to My Team.
    3. Find the team member you want to delete, then click your Vertical Ellipsis (⋮) icon next to their Last Activity column.
    4. Select Archive.
    5. Press Confirm.

     

    I can certainly understand how an ability to completely remove them from your books could be useful and have submitted a suggestion about it as of today.

     

    You can also submit your own feature requests while signed in:

    1. In the left navigation bar, go to My Team or Customers.
    2. Click your Suggest Idea button.
    3. Enter the suggestion(s) in your Idea field.
    4. Select Send Idea.

     

    Your feedback's definitely valuable to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can find recent news about QuickBooks Time by reviewing the QuickBooks Blog.

     

    I've additionally included a detailed resource about managing team members that may come in handy moving forward: Add and manage team members

     

    Please feel welcome to send a reply if there's any questions. Have an awesome weekend!

    S
    sysabAuthor
    September 13, 2021

    Hey @rvrfrf,

    Kinda what I figured, since I couldn't find any obvious way to do it. Really appreciate your response, and for submitting a feature request! Cheers

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