QuickBooks Time

I've added a few customers to my profile but I don't see a section where you get upload or add instructions on how to clean/maintenance each location. I also don't see a section where I can upload forms. For example, I would like to add a new trainee checklist forms and inspections forms. 

I'm trying to find out if I can add a time code in TSheets in order to track hours for a grant. 

I want my contractors to be able to see what shifts are open (unassigned) so they can pick which shifts they are able to work and get booked for.  How can I make it so?  What's the use in even publishing it if I'm the only one that can see them?

What a shame...Tsheets used to be such a marvelous program.

This is really frustrating! TSheets keeps reporting that employees have overtime. I can't figure out how it calculates it. They aren't working more than 40 hours per week and I don't have any settings on for "over x number of hours" yet anything someone works over 8 hours is in red. It somehow comes up with some OT and not even the hours over 8 add up to this. What 's going on?