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chepp1
October 22, 2024
Question

Invoice

  • October 22, 2024
  • 1 reply
  • 0 views

I am creating an invoice and I want billable time linked to the invoice. I don't want the line item on the invoice. I used to select the trash can and then select no. keep but it. It would stay linked to the invoice so that I could tell it was billed out. Now when I select no keep it and save. When I go back in it is not linked and looks like I need to bill for those hours again.

1 reply

R
ReymondO
October 22, 2024

Thanks for bringing this up on the QuickBooks Community page, @chepp1.

 

Upon checking, we have an ongoing investigation (INV-82020) about billable time not populating on invoices. Our engineering team is actively working on a permanent solution.
 

I recommend reaching out to our support team to ensure your account is included in the list of affected users. This will allow you to receive timely updates on the investigation and be notified once the issue is resolved.

 

Here's how to connect with them:

 

  1. Click the Help button at the top of the page.
  2. Choose the Search tab. Type in your concern and click enter on your keyboard.
  3. Click Contact us.
  4. Under Callback, click the Have us call you button. This will route you to enter your details.
  5. After that, select Get a call.

 

Additionally, you can run sales reports to get an overview of the things you buy and sell, and the status of your inventory.

 

If you have any more questions about adding billable time entries to invoices, feel free to post again in this thread. I'm here to help!

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