My Employee does not show payroll items assigned to him in Quicktime

Hello ALB6612,

Thank you for posting here in the Community. I can help you fix the error message related to your employee when syncing data between QuickBooks Desktop and QuickBooks Time.

You'll need to set up employees with payroll items in QuickBooks Desktop. If done, I recommend using the Payroll Item Mapping Tool to map QuickBooks payroll items in QuickBooks Time.

Mapping payroll items by employee sets a default payroll item for each type of hours your employees track. Here's how:

1. In QuickBooks Time, select the QuickBooks dropdown, then Preferences.
2. Select the Payroll Item Mapping Tool.
3. On the Map Employees tab, select an employee's name.
4. In each hour type column, select one payroll item for each. Selections are saved automatically.
5. (Optional) To download a spreadsheet, select Employee CSV.
6. Once finished, close the window.

Also, If you export your hours from QuickBooks Time to QuickBooks Desktop and the hours aren't correct, this is most likely because you need to refresh the payroll detail. I've attached a link you can use as a reference on how to check the sync log in QuickBooks Time for errors and how to look for the timesheets in the Weekly Timesheets in QuickBooks Desktop: Fix QuickBooks Time payroll hours display in QuickBooks Desktop.

Comment below if you need further assistance sharing payroll data between the two platforms. We'll be happy to help you some more. Have a great day ahead.