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benhargreaves
April 30, 2024
Question

New Employees Default to Mobile Time Entry Enabled

  • April 30, 2024
  • 1 reply
  • 0 views

All of our new employees in QuickBooks Time have mobile time entry enabled by default. Our company settings have "Allow team members to track time on the mobile app" unchecked. Am I missing something? I would assume with that setting, mobile time entry would be off for all employees, unless changing the setting for an individual employee.

1 reply

K
Kevin_C
April 30, 2024

It's great to see you here in the Community, @benhargreaves. I'll provide insights about how mobile time entry permission works in QuickBooks Time.

 

You're not missing something. You're correct that if you have unchecked the Allow team members to manage their own timesheets and Allow team members to track time on the mobile app settings, then the feature would be off for all team members/employees unless you have turned on mobile entry for an individual member.

 

Nonetheless, you can visit this article if you need to enable this option for an individual employee: Change QuickBooks Workforce settings and permissions. Just go to the Turn on mobile time entry for all team members section of this article.

 

Additionally, you can check out these resources to learn more details about managing permissions and company settings in the program:

 

 

I'm always around and ready to help if you have more questions about managing your team permissions in QuickBooks Time. Have a wonderful day!

B
benhargreavesAuthor
April 30, 2024

"You're not missing something. You're correct that if you have unchecked the Allow team members to manage their own timesheets and Allow team members to track time on the mobile app settings, then the feature would be off for all team members/employees unless you have turned on mobile entry for an individual member."

 

This is where I'm confused. We have both of these unchecked. But each time I add a new team member, the "Mobile time entry" option is checked by default in the individual employee. I am assuming I should not have to turn of mobile time entry for each team member if the above Company Settings are unchecked.

 

I'm not sure if something is overwriting that setting or I'm missing a setting somewhere.

MJoy_D
MJoy_D
April 30, 2024

Hi there, @benhargreaves. Thank you for getting back to us.

 

I can share additional information about turning on and off the Mobile time entry option. 

 

By default, the Mobile time entry option is on. If you turn the feature off to Allow team members to manage their own timesheets and Allow team members to track time on the mobile app, you'll have the option to opt out of this feature after adding a team member to the account.

 

The option to automatically turn off this feature after removing the options mentioned above is currently unavailable. But that would be a great option for the current features that we have, so I'll take note of it. I also suggest that you do the same. 

 

Here are the steps to send feedback from your QuickBooks Time account:

 

  1. Click the Help icon and choose Suggest Idea.
  2. Enter your email address and your idea.
  3. Click on Send Idea once you're done. 

 

Check out this article for more information about submitting feedback for QuickBooks Time through the web dashboard and QuickBooks Workforce: How do I submit feedback?. 

 

In the meantime, consider opting out of the Mobile time entry option after adding a team member. Here's also how you can change schedule notifications and preferences for QuickBooks Time and QuickBooks Online: Manage schedule notifications and permissions for QuickBooks Time. 

 

Let me know in the Reply section if you need more information or have further questions about the Mobile time entry option. Have a great rest of the day!

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