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N
New Business owner 12
July 18, 2024
Question

Purchased a business Business

  • July 18, 2024
  • 2 replies
  • 0 views

I purchase business recently and I am having issues changing the ownership of the QuickBooks into my name. The previous owner was not very computer savvy and had a previous employee setup the OG QuickBooks account and they named them selves the owner of the account. They are no longer with the company. What can I do?? I’ve spent several hours on the phone and submitted 2 tickets. 

2 replies

D
Deity Alpha
July 18, 2024

Which QB Desktop year version?

N
New Business owner 12Author
July 19, 2024

Quickbooks Desktop Pro 2024

R
Rasa-LilaM
July 18, 2024

I recognize the urgency in changing the name of your QuickBooks, New Business owner. I''m  here to help ensure that you're connected to the support that can address your concerns on time.

 

Account-related matters, including transfer of ownership, require special handling as they may involve gathering of personal data. I can see that you've contacted our Technical Support Team about this, but I suggest reaching out to them again for further assistance.

 

Also, provide the case number from your previous call so our agents can pick up where you left off. They'll guide you through the process and inform you about the information or documents required to complete the ownership change. Follow these steps to learn the various support options and methods to connect with us:

 

  1. Open your QuickBooks Desktop (QBDT) and head to the Help menu to select QuickBooks Desktop Help/Contact Us.
  2. Click the Contact Us button and type a brief description of your issue to select Continue.
  3. Log in to your Intuit account, and tap the Continue button to proceed.
  4. Select Continue with my account.
    • If you don't have an account, make sure to Create a new account.
  5. We'll email you a single-use code. Enter your code and select Continue.
    • If you have more than one account, choose the account you want to use and then Continue.
  6. Select to chat with us or Have us call you.

If you're unable to access the company, head to the Need help getting in touch? section to view the contact information: QuickBooks Desktop.

 

Explore the links below for more information on how to switch the primary admin role or update the contact person for a QuickBooks account:

Furthermore, utilize these references to get acclimated to the desktop program processes and features:

 

If you need further assistance navigating QuickBooks or managing your account, feel free to visit the Community. We're here to support you every step of the way.

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