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schroeder2
May 20, 2024
Question

Quickbooks Online Time

  • May 20, 2024
  • 1 reply
  • 0 views

I am using Quickbooks Online, have been on it for just under a year. I typically have two Quickbooks Windows open, one is the timesheet for myself to track time, and the other window is for everything else.

 

My process is, I open up Quickbooks, go to the time sheet page, and log my time for the first activity of the day, and hit save. If I don't hit save, and the computer crashes, Quickbooks decides to log me out, etc., the time is lost, and I have to reconstruct my day from my feeble memory. The screen would stay on my timesheet, and I just add my next activity later in the day, and hit save.

 

Starting yesterday, when I hit save, instead of just saving, it does a save and close. So now I have to open my timesheet back up. Quickbooks is not real smart. It does not default to the today's date. It finds the first day of the week with no time logged and defaults to that. So last week, it would default to Tuesday, July 4, because that was a holiday that I did not work. Normally, like today, Tuesday,  it defaults to Wednesday after the first time I enter time, so I have to correct the day before I can begin entering my data.

 

The date thing has been a problem from day one. I just chalk that up to Quickbooks programmers do not understand how many service providers might work. I may work on items for 10 different customers in one day. Logic would seem to suggest you default to today's date, but since when was computer programming considered a logic based career path?

 

My real concern is why did the program change to a SAVE & CLOSE from a simple SAVE?

 

There is an actual drop down to the right side of the SAVE button to select SAVE & CLOSE, but that is not what I am selecting. 

 

 

 

 

1 reply

JenoP
JenoP
May 20, 2024

Customer feedback plays a vital role in driving product development. We greatly appreciate you taking the time to share your thoughts on the recent update, schroeder2.

 

I can see how the ability to save data with just a single click would be very convenient for users like yourself.  That type of convenient functionality can make a significant difference in the user experience. 

 

I would encourage you to submit a feature request to our product engineering team outlining this suggestion. Here are the steps to provide feedback and suggestions in QuickBooks Online:

 

  1. Go to the Gear icon and select Feedback.
  2. Enter your product suggestions. 
  3. Click Next to submit them.

 

With regards to the start of the work week, you can go to your account settings to select a different day to default. Let me show you how: 

 

  1. Go to the Gear icon and select Account and settings. 
  2. Proceed to the Time tab.
  3. Click General, then select the correct first day of the work week.
  4. Select Done. 

 

Feel free to check out these articles in case you need to use time entries to create vendor and customer-related transactions: 

 

 

Please do not hesitate to reply to me if you need more assistance in tracking worked hours and any other business-related transactions in QBO. The QuickBooks team is always available and ready to provide support whenever you need it.

S
schroeder2Author
May 20, 2024

My greater concern is that Quickbooks needs me to rewrite their software. Will Intuit pay me to help them develop a software package that actually meets the customers' needs? If the issues with the software are this basic, that someone with no accounting acumen can recognize them, what other issues are lurking beneath the software waiting to crash our world?

 

Perhaps they should hire some people who have actually worked a real job, punched a clock, and owned a business to help their software developers who must not have ever left the parents' basement before Intuit hired them to write code. 

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