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kgalland
October 23, 2023
Question

Quickbooks Pro Timer

  • October 23, 2023
  • 1 reply
  • 0 views

I haven't seen a resolution and QB support is no help. Once again QB removed a feature that actually worked for over a decade which is the old QB Pro Timer. I no longer have old CDs to install the program and can't copy from my old computer to Windows 11. Has anyone successfully done this or had success? Also looking for a very similar product from another competitor that will sync with QB Desktop. I'm a sole proprietor so I don't need anything complicated. As anyone who uses the new QB Time knows it is very complicated and messy compared to the old timer that allowed you to switch between clients numerous times a day. I can't keep using 2 computers just to have one that tracks time. With what Proadvisors are required to pay now for subscription, the least QB could do is keep a free and easy time product but they don't seem to support Proadvisors much anymore.

    1 reply

    JessT
    JessT
    October 23, 2023

    Hi kgalland,

     

    I understand how you feel about the removal of the QB Pro Timer and the challenges you're facing with the new QB Time feature. Let me go through your concerns.

     

    Regarding the installation of QuickBooks on Windows 11 without the old CDs, you can try downloading the latest version of QuickBooks directly from our website. Simply visit the QuickBooks Downloads page and select the appropriate version for your needs. Follow the on-screen instructions to complete the installation process. You can refer to this article for the complete guidance and tutorial: Download QuickBooks Desktop. Please note that this will only work for version 2021. Older versions cannot be reactivated anymore.

     

    In terms of finding a similar product from a competitor that can sync with QB Desktop, I recommend exploring third-party time tracking applications that integrate with QuickBooks. You'll want to find one that offers time tracking features and can sync seamlessly with QuickBooks Desktop, allowing you to streamline your workflow.

     

    1. Go to https://desktop.apps.com/home.
    2. Search for something like timer, timesheet, or any related words.

     

    On the other hand, I understand your concerns about the complexity of the new QB Time feature and the need to switch between clients throughout the day. I encourage you to submit feedback to our development team for consideration.

     

    Submit feedback via the QuickBooks Time computer app.

     

    1. Go to QuickBooks Time (tsheets.intuit.com).
    2. Select the Help icon.
    3. Select Suggest Idea.
    4. Enter your idea, then select Send Idea.

     

    Submit feedback via QuickBooks Workforce (formerly QuickBooks Time mobile app).

     

    1. In the Workforce app, select Setting or More, then Settings.
    2. Select Help & Support, then Suggest an idea.
    3. Enter your feedback, and select Send feedback.

     

    In the meantime, I recommend exploring the available resources to help you navigate and make the most of the new QB Time feature.

     

    Regarding your concerns about QuickBooks' support for ProAdvisors and the subscription fees, I understand your frustration. QuickBooks is committed to supporting ProAdvisors, and we continuously strive to improve our services and provide value to our users. I recommend contacting our ProAdvisor support to discuss your concerns and explore any available options.

     

    Thank you for bringing these issues to our attention. We appreciate your feedback, and we will continue working to enhance the QuickBooks experience for all our users, including ProAdvisors like yourself.

     

    If you have any other concerns, just comment on this thread so I can further assist you. Take care and have a good one.

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