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matthew47
May 17, 2025
Question

QuickBooks Time - geofencing instructions do not match the interface

  • May 17, 2025
  • 1 reply
  • 0 views

The instructions found here (Add a geofence to a job or customer ) do not match the interface I am seeing (see attached screenshot).

 

When I add an address, and Google recognizes it, there are no additional settings, such as turning geofencing on / off or changing the radios as is described in the instructions. I have tried in both FireFox and Chrome.

 

The workforce app is allowing me to clock in / out from anywhere. I can see on the timesheet that it has an accurate location for where I clocked in, but it is nowhere near the job site. I have been through the instructions for enabling location services on the app and the Company / Job settings in QuickBooks Time.

 

Please advise

1 reply

M
mv32
May 17, 2025

Thank you for reaching out to us here in the Community, @matthew47.

 

It appears that you've posted a duplicate post regarding QuickBooks Time Geofencing settings. My colleague, @ShangY, has provided a recommended solution. I encourage you to review the suggested response, which you can find here: https://quickbooks.intuit.com/learn-support/en-us/quickbooks-time/geofencing-in-quickbooks-time-instructions-do-not-match-the/01/1552608#M12932.

 

Please feel free to come back and visit us here in the Community if you have any further questions about your QuickBooks Time Geofencing setup. We're always here to help and will ensure to respond to your inquiries as quickly as possible.

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