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Kristy74
June 21, 2024
Question

Scheduling time when an employee is unavailable

  • June 21, 2024
  • 1 reply
  • 0 views

I'm new to a small business using Intuit Quickbooks for Scheduling shifts for their workers. Employees are putting in days they are not available (using the app) but I've found that they are still being scheduled by our coordinator (online) because it's still possible in the system. Is there something we don't have set up correctly? Why wouldn't it block that employee from being put on the schedule?

1 reply

S
SashaMC
June 21, 2024

Hey Kristy74,

 

Thank you for reaching out to the QuickBooks Community! I will be happy to assist here! You can override this by making changes in the company settings. Here's how:

 

  1. Go to Company Settings, select Time Options, then Time Entry.
  2. Select an option:
    • To remove the mobile time entry permission:  Unselect Allow team members to track time on the mobile app, then Save.
    • To remove all team members to sign in from anywhere (computer or mobile) : Unselect Allow team members to manage their own timesheets, then Save. 

 

For more information, feel free to review this article in the linked article. If you have any other questions or concerns, don't hesitate to let me know! I will be around. 

K
Kristy74Author
June 22, 2024

This reply doesn't have anything to do with my question. We want to know why the system allows us to schedule shifts for an employee already marked unavailable. 

K
KimberlyS
June 22, 2024

We appreciate you getting back in the thread for clarification, Kristy74.

 

Adding a schedule for a specific day that an employee is marked as unavailable is possible in QuickBooks Time. I can see how the ability to not include unavailable employees when adding a schedule helps you manage your team accordingly. Therefore, I recommend sending feedback directly to our product development team. They will gather all your insights and might take them into account for future updates to make sure the product meets diverse business requirements.

 

Here's how:

 

  1. Sign in to QuickBooks Time.
  2. Click on the Help icon, then Suggest Idea.
  3. Key in your comments and suggestions.
  4. Select Send Idea.

 

On the other hand, you might want to scan this material to help identify which report you can run for every data you need: Learn about QuickBooks Time reports.

 

Please let me know and tag me in the comment below if you have additional questions regarding adding a schedule for your team in QuickBooks Time. I'll be here to offer further assistance.

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