Question

Time Issue

Forum|Forum|1 year ago
January 6, 2025
1 reply
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I have a time entry for an employee that is posted to the project & it shows up under the project. It also shows up when I pull a time report. However, if I go to the TIME tab - TIME ENTRIES - and bring up this employee's time for last week, the total time is short this time entry.

I tried having it added again, and now its showing up as a duplicate in the project & reports - but still not showing up in the the TIME tab.

Is there a known issue with QB time right now that would cause this to happen?

Thanks!

QuickBooks Online

S

Sherrie_F

Thank you for reaching out and providing a detailed explanation of the issue you are encountering with time entries not appearing correctly under the Time tab, @lisa-2i-t-com. I understand how crucial it is to have accurate and consistent time tracking across all sections of the software, as this directly impacts project management and reporting. No worries, I've got a way to help you get back on track.

Firstly, it's essential to ensure that all filters and settings in the Time tab are configured correctly. If you enter a timesheet in the + New button, it won't show in the Time tab.

On the other hand, if you want the timesheets to be shown in the Time tab, you can delete the timesheets that you've created using the + New button.

However, if the timesheets won't still show in the Time tab, it's also important to verify that the time entry details are accurate. If the entry is mistakenly assigned to another employee or on the wrong date, it won't appear under the expected employee's weekly report.

Given the duplication issue you encountered, it's helpful to remove any additional entries that were added while trying to resolve this. Ensure that this is done carefully so that it doesn't affect the entries showing up correctly in the project and report sections.

Additionally, here's a handy article to help you track and manage your team members' timesheets in the future: Track and manage QuickBooks Time in QuickBooks Online.

To streamline your accounting practices and maintain impeccable financial records, I’d also suggest exploring QuickBooks Live Bookkeeping. This service provides direct access to professional support tailored to fit the unique needs of your business, ensuring your financial data remains accurate and comprehensive. By delegating these essential tasks, you can reclaim valuable time, empowering you to concentrate more on the aspects of your business that drive growth and success.

Should you have any further questions or require additional assistance, please don't hesitate to reach out again. I'm here to ensure that everything runs smoothly and efficiently for you, @lisa-2i-t-com. Thank you for choosing our software, and we look forward to supporting your continued success.