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M
Meraklu
March 14, 2024
Question

Tsheets Not flowing

  • March 14, 2024
  • 1 reply
  • 0 views

We have an employee who is on the pro version of quickbooks.  Although she has clocked in, and the system does retain her time information, it is not flowing through to the owner's side for payment.  How can we fix this?  

1 reply

AlverMarkT
AlverMarkT
March 14, 2024

Hi, @Meraklu. Thanks for joining us here in the Community.
 

To provide better assistance with the issue you're encountering with Tsheets regarding the employee's time data not flowing through to the owner's side for payment, I'd like to ask a few questions.
 

Can I ask which subscription you currently have integrated with Tsheets? Additionally, have there been any recent changes in your QuickBooks account settings or in the affected employee's profile that may have occurred at the same time as this issue?
 

Keep us posted if you have any updates on this. We're committed to offering ongoing support. Take care.

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