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lj39
May 19, 2025 6:44 PM UTC
Question

When I go into Reports only two people show up, but when I go into Time Reports, everyone shows up. How can I get a report that automatically emails to me?

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    5 replies

    EduardA
    EduardA
    May 19, 2025 10:04 PM UTC

    You can set up an email schedule for customized reports in QuickBooks Online (QBO), however, QuickBooks Time does not currently offer an option to automatically email reports, @lj39.
     
    Here’s how to schedule email reports in QBO:
     

    1. Navigate to Reports and select Custom reports.
    2. Locate the report you want to schedule for email.
    3. In the Action column, select Edit and turn on Set email schedule.
    4. Set the email frequency and enter the email information.
    5. Note: To send the report as an Excel file, check the box for Attach the report as an Excel file.
    6. Click Save or Save and close.
       

    For managing reports in QuickBooks Time, consider exploring the following resources to learn more about generating reports and setting up email reminders:

     

    *Learn about QuickBooks Time reports
    *Manage schedule notifications and permissions in QuickBooks Time

    On the other hand, could you specify which reports you're accessing with the statement "When I go into Reports only two people show up, but when I go into Time Reports, everyone shows up."? This information will help us better understand what reports you're pulling up and provide you with an effective resolution.
     

    In the meantime, I recommend applying the same filters for both reports to get the right number of people to show up.
     
    Additionally, you might find this guide helpful for managing saved reports: Create, access, and modify memorized reports.
     
    If you have more questions or need further clarification on managing your reports in QBO or QuickBooks Time, don’t hesitate to leave a comment. Our Community is here to help you 24/7.

    lj39Author
    May 19, 2025 11:52 PM UTC

    The main problem I'm having is that when I go to Reports > Standard Reports >Payroll>Time activities by employee

    This report is only showing two of our 17 employees. 

      ThomasJosephD
      May 20, 2025 8:36 AM UTC

      We can review the report's date range and adjust the filter to ensure all employees are displayed, lj39.

       

      There are several reasons why your report shows only two (2) employees.

       

      First, if the date range isn’t set up correctly, employees who haven’t recorded time within that range won’t appear in the report. Please ensure to set the date range to All Dates or choose a date range that includes all of your 17 employees.

       

      Second, you can customize the filter to display only specific employees, or you can adjust the settings to include all employees in your report.

       

      Here's how to adjust the filter in Classic View:

       

      1. Go to Reports, select Time Activities by Employee.
      2. Click Customize.
      3. Go to Filter, check Employee.
      4. Select All from the dropdown
      5. Click Run Report.

       

      Here's how in Modern View:

       

      1. Go to Reports, select Time Activities by Employee.
      2. Click on Filter.
      3. In the first dropdown, select Employee.
      4. Choose is not empty in the second dropdown.

       

      For more information on personalizing reports in QuickBooks Online, please check out these articles:

       

      Additionally, you can email, export, and print a report or save it as a PDF in QuickBooks Online. For more information, please refer to the Manage report section of this article: Run a report.

       

      Simplify your finances with QuickBooks Live Assisted! If you’re having trouble running reports, our friendly experts are here to help. We'll show you how to set the right date range and include all your employees in your reports. With our support, you can easily generate clear reports to keep your business on track.

       

      If you need more assistance in running the Time Activities report in QuickBooks Online, just click the Reply button. We are here to help you.

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