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NOT A HAPPY CAMPER
November 1, 2020
Question

Why all the sudden can none of my employees get into Tsheets?????? ITS A PROBLEM

  • November 1, 2020
  • 1 reply
  • 0 views

This product has been unreliable at Best, and has cost me HUNDREDS of dollars because of problems with your system that has been documented over the phone with you guys and NO ONE has called me at all to rectify that. Now I have a whole new problem where all the sudden most everyone that works for me CANNOT ACCESS TSHEETS.

1 reply

Rubielyn_J
Rubielyn_J
November 3, 2020

This is not the impression we want you to have when trying to use Tsheets, @NOT A HAPPY CAMPER.

 

I tried to check and found out that there is an ongoing investigation affecting Tsheets customers. Our product engineers are aware of this and are working on to fix this. 

 

I suggest contacting our support team. This way, you'll be added as one of the affected users and be updated via email once it is resolved. 

 

You can choose from these options: 

  • Phone: US: +1 (888) 836-2720
  • From any TSheets web page, on the right, select the blue "Live Chat" button. 
  • TSheets Computer App
  • TSheets Mobile Apps

Meanwhile, I'll be adding this great Community resource in case you've got other QuickBooks concerns such as setting up payments, managing your income and expenses, running reports, etc. Please refer to this article for more details: Community help articles.

 

Don't hesitate to reach back out to us at anytime if you need anything else. Have a great day.

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